Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited November 12, 2024

I had a great experience working with Reymon. He was prompt, professional, and resolved my issue quickly and efficiently. His assistance made the process smooth and easy, and I really appreciate his help. Highly recommend!

Zoolike
China
4 months using the app
Yotpo replied August 19, 2024

Thank you for the recommendation! Happy to hear that Doner was helpful and that Yotpo's features are meeting your needs. We appreciate your support!

August 7, 2024

Easy to use, great app updates and a responsive support team.

Meluka Australia
Australia
Over 4 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

August 23, 2024

Amazing support team.
Really nice interface for admin panel.
Easy to use import revies from other platforms

UAHERE
Ukraine
About 2 months using the app
Yotpo replied September 20, 2024

Great to hear feedback on our user interface and UX!
Our team is hard at work in revamping our UI and UX. Thank you for sharing your experience!

November 26, 2024

customer service is really helpfull!

Terez & Honor
United States
7 days using the app
August 13, 2024

Good tool! The support team is very nice. When I met some problems, Doner P helped me patiently! I highly recommend the app.

YOSH
China
About 1 month using the app
Yotpo replied August 19, 2024

Thanks for the feedback! Your recommendation means a lot to us!

July 30, 2024

I had issues bringing my store from BC to shop and Ruzsel John Nabong helped so quick. Knew exactly what to do and was quick about it. I highly recommend and knows his stuff!

My Store
United States
4 months using the app
Yotpo replied August 19, 2024

Thanks for the great review!

August 20, 2024

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

My Store
United States
About 1 month using the app
Yotpo replied September 20, 2024

Quick responses indeed makes a difference. Thank you for sharing your experience.

Edited September 5, 2024

Great technical support. If anyone is looking to install review app for their website, I'd highly recommend Yotpo.

Tropic Isle Living
United States
About 2 months using the app
Yotpo replied August 19, 2024

Thank you for the recommendation and positive review!

July 30, 2024

I have been on many platforms, many websites, etc but the support from Yotpo is amazing. I have had the privilege of speaking to Doner P from support, and he answered every question. He even took the time to make screen shots to show me how to do certain things, he walked me through everything. I appreciate him and this support team so much

Extraordinary Gowns
South Africa
15 days using the app
Yotpo replied August 19, 2024

We’re glad Doner was so helpful and thorough. Thanks for the awesome feedback!

October 10, 2024

Doner was amazing on project support

Halo Plus Japan
Japan
6 days using the app