Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I spoke with this agent name Doner who is very helpful and efficient in providing answers and taking action to what my concern about. You should have all your agent like that
I used this app for FREE for 4+ years, and when I finally decided to change to a paid tier, I was afraid that wouldn't be necesary, but with the astonishing support, I'm ultra-glad that I did the upgrade!! I love Yotpo! Is what all the PROs use :-D
The chat was great! Was able to give me a quick design change in minutes. Customer service is off the charts and was able to problem solve quickly to get a good place! very pleased! J. Lorenze from the help chat was great!
Had a question about managing reviews and John B was really nice and was able to help me out. So far so good with this app.
Great service and super eager to help with any technical issues we have. Junalou fixed our coding issue with ease with no hesitation!
I've been using this app for a few years and this was the first time I have had to reach out for support, Nick was great, really efficient and helpful. Sorted my problem out very quickly.
The main selling points of our Popband hairbands are the promise of kink free hair after wearing your hair up, plus how they look great on wrists as well as in hair - this app provides an extremely easy way for our customers to reinforce those messages for us.
The app has been installed less than a month and we've already had over 70 reviews. The mail after purchase mechanism is the perfect way to encourage further reviews. And it's very easy to get everything set up too.
Highly recommended!
Thanks to Kenn for being so quick to respond and thorough in his customer support help. Yotpo is helpful and overall a great way to moderate web reviews.
Great features. Little disappointed with the time it took to get the Q&A function to work with my site. They managed to fix it within 2 weeks.. everything is working now and I'm enjoying the benefits of yotpo.
This is the best app for being able to reach out to your guests while they are online shopping! They are always so helpful, too!