Reviews (7,158)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 31, 2021

Good product, Helpful and nice support from Ed. Helpt me on my issues, and gave me the direction were to solve the rest. Thanks!

Nygaard Bad
Norway
About 3 years using the app
Yotpo replied June 1, 2021

Thank you for leaving a review, we appreciate it!

February 3, 2022

Eunice helped me quickly and efficiently solve my issue. I needed to get yotpo re-integrated with my Shopify site and she was able to update the code to make it display again. Very helpful!

Snickers HI Protein
United States
About 3 years using the app
May 22, 2021

Great support service from Mark! He was really helpful when i was with troubles after changing my theme.

BreakingGreen
Chile
About 3 years using the app
September 25, 2023

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Down to Earth Beauty LLC
United States
About 3 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

Edited January 25, 2016

Yotpo has really helped us build credibility with new customers over the past couple of years. Reviews are easy to access for customers and being able to customize the reviews tabs and features is also nice.

Presh
United States
About 3 years using the app
Edited December 13, 2022

Every time I've contacted support they've been able to resolve any issues for me. Thanks Lemuel and Yotpo team

Roam
New Zealand
About 3 years using the app
September 14, 2023

Big shout out to Rhenant at YOTPO who did a great job helping to resolve a problem with my reviews. Rhenant fixed it quickly and accurately! Thanks - much appreciated!

SteadyStraps®
United States
About 3 years using the app
February 27, 2014

We really like this app. The ease of use and all the great features make Yotpo a must have for any business looking to drive more business from their customers reviews. Highly recommended.

DownEast Vapes
United States
About 3 years using the app
May 25, 2014

Great app! Defiantly helped with sales. Plus its rad to see what our fans say considering our company is built around having a good time!

Skidmark Skatemag LLC
United States
About 3 years using the app
Edited July 19, 2021

I'm not the most tech-savvy out there so I usually have trouble to even ask what I'm looking for when it comes to platforms and apps. James C. from Yotpo was brilliant he was patient and held my hand the entire process to get my mobile review tab set up. Thanks for making me look good James.

Cloud Nine Furniture Co.
Canada
About 3 years using the app
Yotpo replied February 10, 2021

Thank you for your review, Happy to hear we were able to get you up and running smoothly!