Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited March 24, 2016

I love the Yotpo review app! It has been very helpful for my business. It's easy to use and we are effortlessly collecting a ton of reviews. Thanks Yotpo! Please check out my cool & meaningful multicultural online store. www.MixedNationStore.com

Mixed Nation
United States
About 3 years using the app
March 19, 2020

Amazing app and excellent support. I had a question about adding additional functionality to the reviews badge on mobile and they sent me a customized line of code that did exactly what I wanted within minutes!!

Grain and Gold, LLC
United States
About 3 years using the app
Edited August 23, 2022

We will certainly pay the subscription once we make more sales in future. We appreciate the support even as an unpaid customer Mary Ann dealt with my query swiftly. This is how you do long-term business. Well done Yotpo. We are now on subscription, thanks to Rayne for assistance on coding and Hazel for the induction call.

EF Skin
United Kingdom
About 3 years using the app
Yotpo replied February 10, 2021

Thank you for your review!

November 19, 2023

Ruzsel J was super helpful, got my reviews carousel setup in minutes!

anmls.us
United States
About 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

May 6, 2021

Eunice and Mark we excellent. Still figuring out some issues with old broken urls, but they have been super helpful and responsive. Should give them a raise, or at least a pizza for lunch. Have had a great experience with Yotpo and look forward to future integrations and features. Thanks, the Cycleboard Team.

CycleBoard
United States
About 3 years using the app
July 14, 2023

Definitely on the pricier side for this app, but the customer support for product review. John G the customer support was great with helping me migrate my reviews

Ten/10 Apparel
United States
About 3 years using the app
Edited April 30, 2023

Joian Z from Yotpo was able to help troubleshoot our Product Reviews widget to be more user friendly when it came to being able to add media to reviews! Thank you for providing such excellent customer service for your app!

Peachtails
United States
About 3 years using the app
Edited June 7, 2024

Wendyle was so helpful in getting my issues sorted. Couldn't have done it without their expertise!
Thank you so much

&SISTERS
United Kingdom
About 3 years using the app
February 9, 2022

I am using this app to run our loyalty program and I am very happy with the capabilities. To get a bit more advanced you do have to upgrade, but the small business bronze plan has a lot of capabilities. Donald U provided amazing customer support. I use Yotpo for Reviews as well.

Moss Amigos
United States
About 3 years using the app
May 20, 2022

Yotpo is the way to go, from the integration to our store to the help they are capable of providing is out standing! Google and shopify partner, makes things a breeze. I really appreciate the service! 5 stars!!!

Short Circuit Solution
United States
About 3 years using the app