Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)
Thank you for sharing your thoughts with us!
I've been using Yotpo for a few years now. Their customer service has always been top notch. Sheen helped me recently with a review that wasn't showing on my review page. The fix was super fast after my inquiry. I highly recommend!
Great app and great support. Would definitely recommend this to anyone looking for a great review app.
Great app for getting and posting reviews on site. Thank you Yulia for the support!
Well functioning app. Customer service goes above and beyond what I could have asked for. Issues were delt with right away and they even helped me fine tune the theme so that the widget was easier to see.
Mala experiencia, lo borré/desinstalé y quedaron las reseñas incrustadas en mi sitio web. Pedí ayuda al servicio al cliente y solo me responden con mas ofertas del mismo servicio que QUIERO ELIMINAR, no dan solución.
Thank you for taking the time to leave a review. After looking into your account further, we saw that we were able to remove our Reviews widget from your site, export your existing reviews, and send the exported reviews your way. If there's anything else we can do on our end to help, please let us know.
Best review app hands down for Shopify!
Exceed 10 orders a month and you'll learn that it's ludicrously overpriced! 50 cents to send a form email? Really? I'll send them myself at that rate.
Hey TrueToSource!
Thanks for your feedback.
Regarding orders, our pricing model is available on our website. For our Growth plans (up to 500 orders per month) you can choose from packages ranging from $29 up to $199 a month.
We would be really happy to assist you in understanding which plan is the best fit for your business, and to ensure you will be happy using Yotpo's product!
Thanks again!
Melanie - Customer Care Team
Eduardo was extremely helpful in adding Yotpo to our current theme. He did so without affecting the live site and gave me helpful instructions on who to talk to next.
Absolutely love this app, has some issues with getting it installed onto a new theme and the wonderful team helped me in a very timely manner - highly recommend this awesome app.