Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Excellent customer support! We had a small issue connecting reviews with some of our product bundles, but Allen helped us find a quick, effective solution. Love this service!
Happy to hear you're enjoying Yotpo! Thanks so much for taking the time to leave a review.
Horrible customer service, horrible response, they blocked me from all social pages, they charged me after I cancelled the account, I had to call and cancel again and they promised it was cancelled and acted like I was the moron. I'm still getting emails saying I'm going to get charged overages etc because I've exceeded my limit. HELLO I CANCELLED MY F@#$%$# ACCT and uninstalled the stupid app. You Morons get your ASDFASDGASDF$TW$RT together!!!! YOUR APP SUCKS YOU WANT $300 A MONTH TO DO WHAT Product Reviews by Shopry will do and do BETTER for just $30. Do not use this app. use Shopify Reviews and then install SHOPRY Product Reviews Addon App. It's $30 instead of $300, they have great customer service unlike these jerks and they have more robust features. YOU SUCK YOTPO YOU FREAKIN SUCK!!!
12/22/23
A couple of quirky things were happening as a result of a new template we installed, but Doner was incredibly helpful; he dug deep to find the issues, got them fixed, and helped me understand the issue. Overall functionality is great and the service is top-notch!
12/29/20
Had some trouble getting the app integrated, and they were incredibly responsive and helpful. They took over the whole process and came back with a finished process. Awesome customer service.
Thank you for leaving a review. We're happy to hear you had such a positive experience with our support team.
Application au top et support très réactif et disponible !
We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!
Great App. Had a few issues with Setup (mainly thing I didn't understand!), but Doner from support was super helpful and got it fixed for me.
Great app, i was searching for something like this only. I am more than happy with it. It really helps in giving confidence for potential customers to read reviews about our past orders. Highly recommended !
Amazing app. Have had it for a while and has always done the job. Just upgraded to the next plan up to take advantage of some great features and Caroline from customer support was awesome. I'm not the most tech savvy person and she got the features added to our website without us having to do anything. Highly recommend this app!
Thanks for your help.
I have asked with coupon setting on the store when customer left reviews on store.
Great App and wonderful customer service. Lemuel did the code for me as I wasnt confident doing it myself. Everything was handled very quickly and exactly as I wanted it. Highly recommended app.
Thank you
Wouldn't recommend to anyone! Over priced and now my widget isn't even working and no one is fixing it.
I could se maybe paying $100 a month NOT BILLED annually but $699 is absurd!