Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

October 5, 2021

I struggled to setup the app and with a great help from Jeorge I managed to have review section on my product page. Thanks

PHSAR SAHAKUM ONLINE (PHSAR99.COM)
United States
Almost 3 years using the app
September 26, 2014

Best review app out there, but I'm sure they can make it even better

Doll Memories
United Kingdom
Almost 3 years using the app
July 27, 2020

Very useful app and very helpful helpdesk, they reply immediately and they are very nice and helpful, they resolved my problem.

myKotty LLC
United States
Almost 3 years using the app
September 8, 2022

I needed help installing reviews on my websites home page. I used the chat on the app and the response time was super quick. Lemuel helped by adding it to my home page for me but he also helped me understand how to do it myself in the future. He was super Nice.

Evalyn Rose
United States
Almost 3 years using the app
January 15, 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Emily Gill - EG Bespoke Ltd
Canada
Over 2 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

November 24, 2022

bonne application et service client au top, je suis satisfaite et recommande à 100% à tout les entrepreneurs

safabioty
France
Almost 3 years using the app
October 18, 2021

Very reactive and efficient service.
A support that listens and can make technical changes for you, I have already used this service twice and always satisfied.

MEUBLELUXE.FR
France
Almost 3 years using the app
May 17, 2021

We love Yotpo and Ed (from chat support) was such a huge help! Thank you so much, Ed. Best support we've had.

Baby Mama
United States
Almost 3 years using the app
Edited February 7, 2024

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Oil On My Hands
United States
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited December 20, 2016

easy to use for me and my customers

Au Bon The
Canada
Almost 3 years using the app