Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 30, 2021

Yotpo is easy to use and provides a lot of great features to help grow your business and sales. Highly recommended. They are also fast to respond and their help team is amazing.

SpaceJump
New Zealand
Over 3 years using the app
September 27, 2016

Good, solid app. Easy to use and work. Also great metrics and info to utilize.

Walkerwear Com
United States
Over 3 years using the app
Edited April 6, 2023

I have been using the free version of this app for a while now. I believe it helped me collect more reviews by sending follow up e-mails to customers and having a third party collect these reviews increases the reliability. I needed help today and Junalou made my day by a clever approach to my problem and saved me precious time. Very patient, helpful and kind. End result was over my expectations. Thank you so much Junalou and YOTPO. A big thank you to Gimbert today for helping me set up my new Template. Exceptional service as always. Thank you.
An update today; I updated from the free plan to basic plan and Simoun Francis and Daniel, Rhenant helped me a lot with setup, a big thank you! The help is always available when you need it.

Summer Forever Beachwear & Accessories Turkish Towels
Canada
Over 3 years using the app
January 1, 2023

Doner P was such a great help getting our reviews working with the new site! Thank you Doner, love Yotpo integration!

Mama Bar
United States
Over 3 years using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

Edited April 29, 2021

Great support, definitely would recommend to use this app for you store. i was assisted with support in a fast manner. thank you

Famous Club Clothing
Canada
Over 3 years using the app
August 17, 2021

Thanks Ronel for your help. I really needed help to integrate Yotpo to the website. Ronel was fast and efficient and was a pleasure to talk with.

Hobby Zone
New Zealand
Over 3 years using the app
Edited December 17, 2020

Amazing service from Sheen. We really got everything we needed and sorted quickly and easily. Thank you Sheen

THE SKILLS
Australia
Over 3 years using the app
Edited November 27, 2021

Great support Lemuel!! I really appreciate your help and your goodwill, efficient and professionalism to help me! Thank you so much ! I´m every time more grateful. Thank you again

Chileanwines
Chile
Over 3 years using the app
Yotpo replied April 14, 2019

Thanks Chileanwines for the great review! We are so glad our team were able to help you out and make sure you got the support you needed.

Edited January 20, 2016

Yotpo is definitely a fantastic compare to other review apps however I have to agree with many other users with regards to the high pricing of the paid version.

Inkedindustries
Singapore
Over 3 years using the app
May 17, 2023

I needed a task done quickly and Rhenant was able to help immediately. I appreciated the assistance and courteous service. Great app!!

Canna Hemp Co
United States
Over 3 years using the app