Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 6, 2022

Have been using Yopto for a few years and very happy with the app and great support too. I had a bit of difficulty when changing shopify themes, but this was all sorted out for me within minutes, so couldn't ask for better service really.

Sukie
United Kingdom
About 3 years using the app
January 31, 2021

I had little queries and they were immediately solved by Anne from the growth-team. Thank you, Anne:)

HERBOLD-ART
Germany
About 3 years using the app
December 9, 2019

Excellent app to follow up with customers and generate reviews. Even better support when one has any questions. Very pleased with the app and the services, highly recommend it.

BeVisible Sports
Australia
About 3 years using the app
July 9, 2021

Great support and features! Very pleased!! :) We wanted to make sure our settings were correct and get a better review display. Chatted with a Yotpo Rep and they took care of everything for us!

Jing Soda®
United States
About 3 years using the app
October 26, 2018

I was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at Yotpo were quick in transferring over my existing reviews. I set up the automated emails to ask for reviews and that has generated a couple straight away. All good so far.

Northwind Watches - Designed In Northern Britain
United Kingdom
About 3 years using the app
January 22, 2022

amazing.. i needed help with adding the widget and Gimbert was the best help.. issue was sorted in minutes..

Fit Threadz Clo
Australia
About 3 years using the app
Edited January 19, 2023

Ronel R. was very helpful with an issue I had concerning automatic discount emails. I appreciated his help very much.

Flower City Soap Company
Canada
About 3 years using the app
Edited May 25, 2023

The support for Yotpo is the best. They are always quick to respond to any enquiry I have. I just received outstanding help from Junalou for an online chat enquiry I had. Junalou was very quick to help me sort out the issue. I am very impressed with his excellent help. Thank you Junalou! I had another question and again had excellent help from Ed. The Yotpo team is the best.

Great support for Yotpo today again. Thank you Ronel for your quick help today on online chat. Very impressive customer service!

Thank you for helping to resolve my issue today, John B.

Lucia the Label
Australia
About 3 years using the app
Yotpo replied November 25, 2020

Thank you for your review. We are excited to be part of your growing brand.

January 6, 2021

Diane was very helpful in supporting my issue which was quickly resolved. Her service was much higher than my expectations!

Tenderbuns
Japan
About 3 years using the app
Yotpo replied January 14, 2021

Thank you for leavi9ng a review. We're glad Diane was able to help you with your issues.

August 27, 2019

Good app, easy to use good customer support with integration into the theme and the usability is easy, decent posts and layouts in general

Paul James Knitwear
United Kingdom
About 3 years using the app
Yotpo replied August 28, 2019

Thanks for the great review, Paul James Knitwear!