Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited November 5, 2024

The service has been great, thanks to Doner for all the help with issues with our rating views on our website and importing our reviews via the app. The responses were detailed, and I have learned so much valuable information.

LONVITALITE
Australia
Over 2 years using the app
April 22, 2021

AMAZING SERVICE!! I had trouble loading my widget/reviews on to my product page, I opened up the chat link which normally I hate but not in this case! Eunice was fantastic she resolved everything so quickly, was helpful and got everything running for me! Love the app to. Happy!

DIVA AF
United Kingdom
Over 2 years using the app
Edited May 16, 2022

Five stars! Highly recommended! Yotpo are incredibly efficient, with such friendly service. Thank you for your help :)

Pamoja
United Kingdom
Over 2 years using the app
January 31, 2015

This app helps me sell more everyday! Easy to set up, easy up-selling features and great for SEO! Thanks Yotpo!

OZ Health Shop USA | Buy Herbs, Powders and Supplements Online
United States
Over 2 years using the app
Edited January 25, 2021

Yotpo has been a great enabler since pretty much day one. We started with the first plan since we didn't need some of the features, and as we grew and evolved, we were happy to have Yotpo evolve alongside NOLEO on more sophisticated features. Big kudos to the Customer Support team (Sheen and team). Super responsive and very helpful on troubleshooting despite us not being very technical. Happy customers so far. Lucas & Nico, co-founders

NOLEO
United States
Over 2 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review. We are thrilled to be part of your growing brand!

March 10, 2023

Rhenant was a great help. We managed to solve my issue within a few hours. Very happy with the app. Thanks a lot team!

The Gracious Gourmet
United States
Over 2 years using the app
Yotpo replied March 13, 2023

Thank you for sharing your thoughts with us!

March 6, 2014

Great, great, great app. I highly recommend yotpo. app for anyone who requires accurate and dependable reviews. Thank you.

RealWatches.com
United States
Over 2 years using the app
April 20, 2022

Great app with plenty of features. Their customer service support team is really dedicated. Highly recommended.

Amanda Harrington London
United Kingdom
Over 2 years using the app
June 9, 2021

Good customer service and it was very quick to change my store email. I appreciate Orly helping me on chat. Thank You

FLAVOR FIVE
Australia
Over 2 years using the app
September 27, 2020

I decided to give Yotpo a try after reading all of the positive reviews. I am new to Shopify and I accidentally deleted a very important set of codes and I reached out to Yotpo via the Chat bubble for help. Josephine was very quick and super helpful. The customer service is amazing and I highly recommend this app because of all of the cool widget it offers. My store looks so much more professional now all thanks to Yotpo.

Dogbana
United States
Over 2 years using the app
Yotpo replied September 30, 2020

Thank you for your review. We're so happy to be a part of your growing brand!