Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 10, 2016

This App has been a great help with the growth of our website! OrganicBloomMax.com

Organic Bloom Max
United States
About 3 years using the app
October 21, 2021

Great app, excellent customer support. Been using it for years on several sites and I've been happy with the function & support the whole time.

Boujee Bougie Candle Co.
Canada
About 3 years using the app
March 18, 2021

We have had a very positive experience with this help and it has been well received by our customer base!

CADOGAN
United States
About 3 years using the app
March 12, 2019

Great app and fantastic support from Raphael. Lightning quick responses and sorted out all my problems very efficiently.
Thank you!

Jana Reinhardt
United Kingdom
About 3 years using the app
November 27, 2022

Incredible support - I got quick and concise help at midnight on a Saturday. It's easy to use and really effective also.

Materia Store
United States
About 3 years using the app
January 5, 2022

Yotpo is an amazing app. Their customer support is very efficient and provides help right away. Gimbert helped me with everything I asked and was very pleasant, knowledgable and professional. Thank you Yotpo Team for being so wonderful!

Green Eco Dream
United States
About 3 years using the app
Edited May 27, 2021

Don was so great in assisting me with a small display issue I have. Thanks Dan! The support Yotpo offer is great - can recommend.

Simply Granola
South Africa
About 3 years using the app
March 18, 2021

Amazing amazing amazing! Use Yotpo! Who doesn't shop based on reviews! Yotpo makes it super easy and customer service is really great :)

Avenue & Co
Canada
About 3 years using the app
June 6, 2021

Mark is a great person! Thoroughly impressed with the speed and the help he gave. The review widgets look great on our site! Mark listened carefully and sorted out my review coding within minutes on my site. Thanks Mark :)

Snowing in Space Coffee
United States
About 3 years using the app
Yotpo replied June 6, 2021

Thank you for your review. We're happy to hear Mark was able to get you up and running smoothly.

April 9, 2021

This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!

Angie Watts
United States
About 3 years using the app