Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

November 25, 2021

Thanks for your help.
I have asked with coupon setting on the store when customer left reviews on store.

RAT BOI
United States
Almost 3 years using the app
Edited June 14, 2022

Great App and wonderful customer service. Lemuel did the code for me as I wasnt confident doing it myself. Everything was handled very quickly and exactly as I wanted it. Highly recommended app.
Thank you

BuddhistDude Vapes
Australia
Almost 3 years using the app
October 24, 2023

Good services and very helpful, very happy with the product. Ruzsel John N from the customer services was very helpful. Highly recommended.

SHOWCASE PUZZLES
New Zealand
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

August 24, 2023

John G.'s support was nothing short of exceptional. Not only did he address the issue promptly, but he also ensured I understood the solution. His professionalism, coupled with his swift response time, made the entire experience seamless.

MISEICO
Singapore
Almost 3 years using the app
Edited February 16, 2021

Very happy with the service I received. Diane helped me with all my questions and went above and behind with my expectations. I really appreciate the prompt service.

Unicorn Superfoods
Australia
Almost 3 years using the app
May 1, 2022

I was strugling with a product in my catalogoue and i contacted them through live chat. Doner got back to me within a few seconds and helped me resolve the issue! :) Great app and great features

Nazzar
Canada
Almost 3 years using the app
April 5, 2014

We're using it to enable customers to rate their cool t shirts and funny t shirts after purchase. So far so good.

Artokingo
United Kingdom
Almost 3 years using the app
Edited July 25, 2024

So happy with customer service, agent Arven was very helpful, he helped installing the reviews widgets. great customer service.

Bounkit
United States
Almost 3 years using the app
February 22, 2021

I'm a new store owner and do NOT know much about HTML...good thing I had Mary Ann to hold my hand and help me activate my reviews on my website. Super great customer service.

Stā Active
United States
Almost 3 years using the app
Edited February 14, 2024

great support! The customer support are very responsive and helpful, Arven give me a great help. I am very pleased with this app.

kidchenforkids
Portugal
Almost 3 years using the app