Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited January 10, 2023

A bit expensive for a new small business, but great customer services. I had a an issue and they were super responsive in helping me fix it. Allen was so helpful with fixing an issue. Unfortunately we've changed provider due to limited upload image functionality the provider. For us, image uploads and social proof are super important, but Yotpo does not make it easy.

PARADISEFOLD
United Kingdom
Over 1 year using the app
February 18, 2022

The app is very straight forward, easy to use and the customer service is quick to respond and solve any issues.

Odell Design Studio
United States
Over 1 year using the app
April 12, 2023

The service is great. Since I'm banned on Facebook and Google it doesn't benefit me to leave the free plan. my products are prohibited from those platforms.... I see everyone selling the exact product so thank God I just have customers and yotpo for reviews on my site.

SEANJARI PREETI WOMB HEALING LLC
United States
Over 1 year using the app
July 8, 2014

Really easy app to set up and use.

Ideal Workspace
Singapore
Over 1 year using the app
August 9, 2014

Even knowing how helpful it is to have automated comments on my site, I was reluctant because 1) I'm a not very technical one person support for the site and 2) I was reluctant, after prior bad experience, to add anything that might slow down load times.

Yotpo addressed both concerns beautifully.

First, the install instructions are careful and easy to follow. It really does take only five minutes to have reviews popping up on your site.

Second, I saw no new drag on load times. My pages come up quickly with a clear and coherent review section ready and waiting.

This really is a five star app.

Deborah Julian Art
United States
Over 1 year using the app
June 9, 2022

Was switching our review platform from Judge.me to Yotpo and was having a few issues (user error on my end) with transferring reviews. Djan helped me out and was so awesome at guiding me to correct what i did wrong. Got set up and next, i'm setting up subscriptions! Thank you for your amazing customer service! :)

The Maniscripting Journal
United States
Over 1 year using the app
March 18, 2022

It is a nice and good to use review app. Ronel R helped me to solve my issue with quick response and a good attitude. Thank him very much.

Hairlaya
United States
Over 1 year using the app
May 15, 2022

James Edmar was courteous and quick, fixing my problem in no time! Now everyone can see the product reviews we have collected!

stooge raceboards
United States
Over 1 year using the app
March 18, 2022

Great customer service helped with installing the widget! They when above and beyond and such a helpful team.

Urad Leather Care
Canada
Over 1 year using the app
April 30, 2023

Today, I upgraded my Shopify theme, and lost some of my customizations, one of them was my Yotpo product Reviews, it was Sunday evening, and I panicked....I was lucky to find Warly, Yotpo Support rep, who kindly helped me restore all my App Settings in a heartbeat!
I will continue working with Yotpo since they have the best customer support on the planet!

AA DANCE COSTUMES
United States
Over 1 year using the app