Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited May 27, 2021

I really enjoy using Yotpo for my ecommerce store, it helps with overall conversions. They are also very helpful if you have any integration problems. Junalou was very quick and helpful to integrate Yotpo into our new Shopify theme, I definitely recommend this app we have been using it for a year and a half. Junalou went above and beyond to ensure the app was accurately collecting conversation data at the checkout as well. Thank you so much!

The Artisans Loft
Canada
Over 3 years using the app
October 21, 2022

The app works really well and the support is really helpful. The reviews are displayed correctly along with photos with proper integration into Shopify.

hotpackwebstore.com
United Arab Emirates
Over 3 years using the app
July 2, 2024

Great customer service! I jumped on the chat with Ruzsel J and he helped me quickly and effortlessly! He sorted out my issues and updated everything that I needed in under 10mins with great comms and information. Appreciate your help Ruzsel J!

Slyde Body
United Kingdom
About 1 month using the app
Yotpo replied August 19, 2024

Thank you for your kind words! We're thrilled to hear that Ruzsel provided amazing support. Your satisfaction is our priority, and we're glad everything was sorted out. If you need anything else, we're here to help!

November 21, 2021

I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!

ZALO USA
United States
Over 3 years using the app
February 3, 2016

We have been using Yotpo for reviews for a very long time. The app works very well - If you are not using this on your store, I strognly recommend you to try this out.

Mayank
atisundar.com

Atisundar
India
Over 3 years using the app
July 29, 2020

Me a servido y adquiri el plan minimo y tiene muchas herramientas y el soporte es excelente, le seguire probando y comentando.

kabelshoes
Colombia
Over 3 years using the app
March 25, 2021

Absolutely love this app. I was a little stuck with installing the widgets in the right location and the team helped out in minutes! Highly recommend.

Evergreen Life
Australia
Over 3 years using the app
May 2, 2021

Not only the app is great, the support too! Especially Anne, she helped me a lot and understood very quickly what my problem was!
Thank you very much, kind regards Jason :)

Jay Cosmetics GmbH
Switzerland
Over 3 years using the app
October 2, 2020

Wow - what customer service from Yotpo and Leizel. I struggle with any coding and the back-end and kindly asked for assistance. I have three major implementations and every time Leizel kindly and quickly did everything for me. Nothing was too much and my website is looking fab now. Would highly recommend and Leizel should win an award for outstanding customer service. thanks so much :)

Harding Gomez
United Kingdom
Over 3 years using the app
Yotpo replied October 4, 2020

Thank you for your review. We're happy to hear you had such a positive experience with our customer service. We'll definitely pass on your kind words to Leizel.

November 24, 2022

Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee

Bellurelle
Canada
Over 3 years using the app