Reviews (7,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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This is a great App to install in your Shopify shop. I use it for the star rating and the review widgets and I'm quite happy with it. The support team is helpful and fast dealing with any issues. Thank you Ronel for the wonderful support!
I love this app and all the possibilities. Also got good help with costumizing from both Eduardo and Lemuel.
Yotpo and James have been very helpful to growing my business. They are quick to respond to any issue and are very helpful!
Rhenant was very quick and helpful which I appreciate. Fixed the issue I was having within minutes of the conversation! Thank you so much!
Awesome company. Rhenant was great!
Thank you for sharing your thoughts with us!
the support via chat was super fast! Ronel R. is outstandig and did a great Job he did it perfetctly. Thanks for that Ronel!
Thanks Oldpassion! Glad to hear that we met the mark in helping you resolve any issues you were having, and give you the right guidance you needed!
I would give 10 stars if I could! Exceptional customer service! Very quick and highly efficient support
Awesome customer service and Joian did an incredible job helping me resolve my issues. I like the customer service of yotpo, less robots, more real people!
Orly was super patient, extremely helpful and a huge lifesaver! We recently made some changes to our product offerings and we needed to import some reviews from an external source and Orly helped every step of the way. The Yotpo app is full of neat functionality and it looks great on the site.
Update on Feb 10/2023. James Edmar C was super helpful, kind and patient. It seems Yotpo has improved the way they import reviews via csv; no longer via email, and can now be done via chat! Thanks so much for your help and for making this improvement.
Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.