Reviews (7,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app.
Thank you Sasha and Yotpo!
Great App, the support team was very helpful in setting up the app for me. 100% happy, Highly recommended
Thank you for taking the time to leave a review, happy to hear we were able to help get you up and running.
App works great, email open rate is high. Support person Bernard was very helpful when I had questions about rich snippets. Thanks.
Thanks for your review - happy to hear you're enjoying the benefits of Yotpo and our support team was able to help.
I needed some technical help for an integration and i was able to receive the help i needed. Very sweet customer support team, especially Joian.
This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.
This app is so amazing! Product reviews really help my store as I'm selling different brands of cloth nappies. Testimonials also encourage new parents who are not familiar with cloth nappies to try them out. I am not at all good at coding and the Yotpo support team is so helpful (Danreb and Gimbert great job guys!) Well done. Highly recommend Yotpo
I had to update my Shopify Theme and the Yotpo review setup got lost. I sent Yotpo an e-mail on a Sunday and within a few hours they had installed everything on our new theme. Wow that is what I call great customer support.
Yotpo itself is an awesome app to have! Great for collecting reviews and relaying authenticity and trust with customers. The customer service they provide to business owners is awesome as well! I was having issues trying to add code to my page for the carousel review widget and Junalou dove right in and added it for me. He went above and beyond my original request and added additional features as well! I was pleasantly surprised with how helpful and easy my experience was. Thank you so much!
Helpful and prompt livechat team, dealt with Junalou, to adjust settings and get most out of Yotpo. Thank you!
Great service, needed some help and they answered really fast by chat. 100% recommended very good service!