Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 8, 2021

Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.

Wink Fitnesswear
United Kingdom
Over 5 years using the app
Edited November 10, 2021

Great support team had a very good experience, sorting out transferring our reviews to a new website. I recently need some more help and the customer service is amazing. Once again top-notch customer service.

Red Dust Active
Australia
Over 5 years using the app
October 7, 2021

Great customer service! Helped me recover my reviews when an item was accidentally deleted which was huge!!

Cooggies
United States
Over 5 years using the app
Edited February 20, 2024

I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!

E3Live Superfoods
Australia
Over 5 years using the app
January 16, 2015

Superb platform, usability, trustworthiness.

The Swiss Barefoot Company
United States
2 months using the app
Edited April 30, 2024

horrible customer support and just a waste after their recent change. STAY AWAY

Infinite92
United States
Over 5 years using the app
November 16, 2020

This app is great for collecting reviews and very easy to moderate them. And I've had very good service from the support team when required.

Cherry Melon
South Africa
Over 5 years using the app
Yotpo replied November 16, 2020

Thank you for your review! We're happy to hear you're enjoying using Yotpo.

Edited September 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Natural Roots NYC
United States
Over 5 years using the app
January 15, 2018

I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!

Mamasuds Llc
United States
Over 5 years using the app
January 29, 2016

Awesome app. Super easy to use, very automated. Great for our customers and great for our website SEO!

Bighorn
United States
Over 5 years using the app