Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

August 13, 2023

Awsome and quick support. Jeorge helped me out a lot! thank you so much! Will be sticking with yopto

Boréome
Canada
Over 1 year using the app
Edited January 30, 2024

Love the app and the support is great. I needed some additional coding and Daniel P from the support team helped me out very quickly!

leonomicscoffee
Netherlands
Over 1 year using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

April 25, 2013

This app is FANTASTIC!

It worked immediately and looks great. Ive added the option for product reviews and store reviews. Ive placed product reviews on the bottom of each product page and crated a page of its own on the footer for 'Our Reviews' giving customers the option to leave a review of the store/website overall. Ive also been able to colour code the buttons etc within Yotpo so that it matches our store theme. Its only been installed a couple of days and we have had our first review.

Yotpo automatically emails customers a few days after a sale and asks them for a review - The emails are fully customisable so Ive tailor made them so that it is more personable and relevant to my store.

Another fantastic feature is that once a review is left, Yotpo will automatically tweet the review on your twitter account and place it onto your Facebook wall if you want.

I can not recommend Yotpo enough, it has added credibility to my site and I'm very thankful of that. Best of all its FREE!

Take a look at my site to see how it looks www.designed-eyewear.com

Designed Eyewear
United Kingdom
Over 1 year using the app
Edited September 19, 2023

John B and the YOTPO team are always helpful, knowledgeable, and easy to work with. Always pleased with the support from YOTPO.

SeedCatalog.com
United States
Over 1 year using the app
March 16, 2023

The desktop is pretty straight forward to use. We only have the free version, so not sure if there are other features that we are looking for in the paid version but it does the trick! We had an 'human error' for an import of a review, we contacted customer service via the chat option and it was resolved quickly by Simoun. Would recommend this App for anyone looking to have automatic review emails sent out and imported.

Bloom Body Co.
Canada
Over 1 year using the app
December 2, 2022

Fantastic integration. Excellent service - I ran into a syncing issue after integration on the free plan, but James via chat, helped instantly. Amazing benefits from using YOTPO.

Cafecito Espresso
United States
Over 1 year using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

September 26, 2023

Fui atendido por John B, o atendimento foi rápido e preciso.

Acqualive USA
United States
Over 1 year using the app
January 17, 2022

For some odd reason all of my reviews had been removed from my online platform, I jumped on the chat and had someone helping me within two minutes! Customer service team were more than happy to help, i was working with Eduardo R, he jumped onto my website and fix the problem straightaway. Some of the best customer service I received in such a long time.

IAM COLLECTION
New Zealand
Over 1 year using the app
Edited August 21, 2024

Best App the Support is the the best one app out there, you need this app soon ,I recommended to any one Ruzsel J top one

BeautyRosee Boutique
United States
Over 1 year using the app
March 16, 2014

Awesome App! Still in shock that its free! :) Definitely recommend it.

Alonso Sobrino
United States
Over 1 year using the app