Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Transferring over reviews from old ecommerce host to new one was very confusing, but Grace from Yotpo was a great help. App is great!
Rein and Nick helped a lot. They were super responsive and resolved the issue even though it took 32476487 tries just to figure out the problem.
Wow, thank you so much for the glowing review! We love to hear stories like this and are happy to hear you're enjoying the benefits of Yotpo- from our app to our customer support.
I appreciated Ronel's ask for him he was very mindful of time, helpful and easy to do business with!
Great and well worth the money when compared to other review platforms. There were a few teething problems as there are with many apps, but Jo fixed all of them in good time. The review requests convert quickly and enabled us to collect over 100 reviews from past customers within a day. We'll stick with Yotpo and recommend it to others. ** Also they are great with online chat support Reymon Alvero helped me recently and was super helpful!
This is a great tool to gain customer trust for your store. We sell Swarovski crystal cat collars and we are feeling quietly chuffed about our positive reviews. Check out our store at www.kansocollars.com if you want to see the app in action. We had no idea how much our customers love our product until we started using Yotpo. We are very happy.
Thanks for the great review, Kanso Collars! You guys are awesome! We appreciate the feedback - keep enjoying Yotpo :)
I am using this app to help my store gather reviews from my customers. Every time I have a question about a feature within my store regarding the reviews, YOTPO is on top of it immediately. They know exactly what they are doing and do not waste any of your time!!
Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo!
The ONLY thing I don't like about this app is that it says it is a drag and drop (or however you say it) and it's not. I had to get help from someone at Yotpo to add it to my website, however that service was EASY and GREAT. I am super happy with how they installed the app.
Orly helped me with a tab, he was kind, giving a quick anwer to my request. This is the second time I receive help from Yotpo team.
I like the app. it builds lot of trust in the products and also streamlines my customer interactions post purchases.
Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.
Thank you for taking the time to leave a review. We're constantly working on improving our product and services and we really appreciate your feedback. Our pricing structure varies depending on the business needs and we're happy you're now sending all the reviews you need.