Reviews (7,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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Great way to add product reviews to our online store. Easy to use and customize. Their customer service is excellent.
This app does everything I need it to do and they offer quick, efficient and super friendly service!
Just asked for help changing my email address through the chat, super fast, super helpful, did it for me in a flash
Great customer service!!! Manny was amazing and so patient with me! He helped me with installing the widget properly and fixing some of my settings!
Lemuel C was awesome! Great communication and services. I am not computer savvy, but they helped me. Super fast and efficient! Super happy with this customer service.
I finally got my reviews integrated and all I can say is Manny is amazing! I lost him via my connection and he came right back, He ALL my questions and added everything Manny is beyond the best
Man the customer service is fast. I had nick helping me in less than 3 minutes. then he was done with my request in less than 30. Wow Would recommend on customer service alone. Again a year later Reiner was in to the rescue job completed in less time than it takes me to write this. Thank you sir you are awesome. I changed theme again. Donner to the rescue love these guys
The app is great with incredibly easy implementation and user friendly management, but what puts it above the rest is the customer service. I worked with Kenn on a tough issue, but he was knowledgeable, persistent and a fantastic problem solver. Often when I reach out to other app's support teams, there is no response or I feel like I understand the app better than they do. That's not the case with Yotpo. It's great knowing the people working behind the scenes really know their stuff and are a pleasure to work with.
This is a good app and works well. The only issue I have is with the constant emails you get as reminders to post the reviews (if you do not actually share them on facebook)....
Extremely easy to set up and use. Highly recommend it. Automatic emails after purchase are really helpful.