Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Yotpo is awesome! Best review system we've used and we've tried all the top ones. Yotpo is simple to use and has the most tools like remarketing automatically, auto social posting and more. Yotpo saves us huge amounts of time.
Doner P. and Nick S. helped instantly via chat! I love the chat function. I've had great success with it thus far when needing assistance on Yotpo. Seamless and quick. Thank you!
John G was so helpful with trouble shooting review import for me. So very helpful!
Thank you for sharing your thoughts with us!
Great Service and John B rocks!
I'm realllllyyy appreciated with Don's help, he did a very good job on sloving my problem, highly recommand on their customer service! 5 stars! Hi Jandy Codera, great job!
I love YotPo, I have been a customer for years when I switched from Volusion their app was one of the first I installed, if you sell products you better be running yotpo or you are missing out!
amazing service and support. so grateful!!!!! Really easy to use and its been a blessings for my business
I love this app! It works great. It is solid and possibly the most professional app I use. The layout of the account pages is a little strange in where things are located, but customers never see that. Other thing, It is hard for me to upgrade beyond the free plan. Free does what I need. I can't quite justify the jump from free to 19 dollars for benefits my store doesn't really need... then to pay way more just to send more automatic reviews. That's my feedback to yotpo.
I enjoy this app. It allows my customers to feel safe when shopping. Thanks to Eduardo for his quick fix and professionalism!
I use Yotpo to increase the conversion rate on my new Shopify store. As I sell candles and home fragrance, it's difficult for new visitors to evaluate a product if they can't smell the product and hence make a purchase. Thanks to Yotpo it has helped been key to increasing my conversion rate with new customers. I really like the features that Yotpo offers (I use the free plan at the moment) that allow you to send emails and reminders and choose when you send the reminders. I also have paid for Swell which is their Loyalty Program and allow my csutomers to earn points when they write a review. One thing you need to be aware of, is that when you're on the free plan, Support can take days before they reply to you. I noticed with Swell (I am on the Silver Plan) they respond very quickly. On the free plan, it would be good if Yotpo could at least tell you how many days before they respond.