Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Helpful support, free tier is decent but pricing is punchy and customisation is minimal.
Not bad for gaining some customer reviews.
Thanks for taking the time to leave a review, we really appreciate your feedback. We've recently updated our pricing model to be more flexible - you can find more information on our website and in the Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19/month up to $249 a month.
Feel free to reach out if you have any further questions or comments. Thanks again for your feedback!
John B assisited me really quickly with importing reviews. Arven helped me with coupon emails. Very happy with their service! Thank you Yotpo.
Warly was superb and managed to manually adapt to my problem and helped me to reach my users in a very efficient manner.
Normally I was supposed to upload a very tricky file on my own , and when I reached out to him asking for extra support there was no questions asked. Just great service !
This is the way that you can only except to get served from the best in the game.
Again very happy with the service and Yotpo continue to be a very big part to our customer satisfaction journey
Yotpo has been good for my business and very helpful when I needed it. Nick S helped my today and did a great job! Thanks!
The app was working great for the last 2 years but recently the reviews widget is on my website twice and I am unsure how to get it off and it had incorrect reviews for one of my products. I contacted customer support and I am still waiting for a response. I went on the chat and it had me holding on for eternity (45 mins) and no one helped me. The only issue I have is the time I have to wait to hear back.
Thanks for your feedback, we really appreciate it.
Great app and wonderful customer service. Mary Ann is such a gem! From beginning to end she exceeded my expectations by going above and beyond.
One of the most useful apps we have in our ecom store. Yotpo Reviews 100% does what it claims to do. Also, their customer service (Eric A.) is just fantastic.
Great app and great support. Wendyle Christian. helped me fix an issue I had with the theme widgets quickly and effectively
I’ve been using the review feature. It’s been helpful receiving feedback and I like that it shows it on the store. Online support has been stellar considering I’m still using the free version.
Allen M is a super star, after the confusion with Shopify market left I was forced to use sperate accounts and that meant seperate YotPo account, Allen M helped me find the solution and implement it, now fully up and running with YotPo and he even upgraded my site to the latest version. I am a huge YotPo fan! great app, but importantly great support when you need it. Thanks YotPo and Allen M