Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!
We have been using Yotpo for reviews for a very long time. The app works very well - If you are not using this on your store, I strognly recommend you to try this out.
Mayank
atisundar.com
Me a servido y adquiri el plan minimo y tiene muchas herramientas y el soporte es excelente, le seguire probando y comentando.
Absolutely love this app. I was a little stuck with installing the widgets in the right location and the team helped out in minutes! Highly recommend.
Not only the app is great, the support too! Especially Anne, she helped me a lot and understood very quickly what my problem was!
Thank you very much, kind regards Jason :)
Wow - what customer service from Yotpo and Leizel. I struggle with any coding and the back-end and kindly asked for assistance. I have three major implementations and every time Leizel kindly and quickly did everything for me. Nothing was too much and my website is looking fab now. Would highly recommend and Leizel should win an award for outstanding customer service. thanks so much :)
Thank you for your review. We're happy to hear you had such a positive experience with our customer service. We'll definitely pass on your kind words to Leizel.
Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee
I'm using Yotpo primarily as an excellent review app with automatic review reminder emails. I've seen it in various Shopify stores that I like, so I thought I would use the same. I had an issue getting it set up, as the theme I had chosen for my site (Simple - free Shopify theme) was cutting off part of the CSS for the reviews widget on the product pages. We aren't sure why that happened but support was able to help me get it fixed and it works great now! Set up was fairly simple though in all other regards. Thanks to Yotpo's support for the great customer service. I'll be a long time customer. UPDATE: I updated my theme and Gimbert helped me fix a quick issue fast. Great support! Thanks. ANOTHER UPDATE: I updated my Turbo theme to use the 2.0 features and Nick S hooked it up and fixed some minor issues for me. Thanks!
Thank you so much for taking the time to leave a review! Happy to hear our support team was able to help get everything up and running smoothly and you're enjoying Yotpo.
Customer service was great! Helped with my inquiry quickly and efficiently. Definitely would recommend this app. The customer support is also very helpful and efficient!
This app used to be great. I was using it for several years and very happy with it but recently they changed their pricing structure so that the most basic plan starts at $399 per month. This prices out all small and many medium sized businesses. Also when I had a tech problem, it took them OVER A YEAR to solve the problem, just in time for them to raise their prices beyond what is affordable for my business.
Thanks to other reviews on this thread I just discovered Judge.me. It's an awesome app with all of the functionality of Yotpo and more for only $15 per month and their team responds immediately!