Reviews (7,165)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Customer Service at Yotpo Reviews is excellent ... they go above and beyond. Annie was prompt, provided screenshots and video of the changes required and even sent the code to use. With this kind of feedback it was easy to fix the issue quickly and easily! Keep up the excellent work Annie and team. Cheers.
This app is very good to collect reviews on delivered items. Support from Simoun has been very quick and fast.
Great app. Has given us more conversations :)
and the support has been superb. Thank you Mary Ann :)
I love this app. Today I had an issue and had to contact customer service. I spoke with Mary Ann and she was extremely helpful and nice. I’m very satisfied with the service provided and customer service experiences.
Wow I can't believe how long it took me to finally get reviews on my site. Yotpo support, especially Simoun Francis S, took the time to actually go into my site and paste the codes where I needed them to make everything look perfect. I am so thankful for people who care to help their customers. Thank you Simoun!!!
Feb 2023 update: I just worked with Albert V who helped me re-install all of the reviews widgets. It was so easy to work with Albert and he got it done so quickly. Thank you Albert for your help, I appreciate it!
Thank you for sharing your thoughts with us!
Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)
Thank you for sharing your thoughts with us!
I've been using Yotpo for a few years now. Their customer service has always been top notch. Sheen helped me recently with a review that wasn't showing on my review page. The fix was super fast after my inquiry. I highly recommend!
Great app and great support. Would definitely recommend this to anyone looking for a great review app.
Well functioning app. Customer service goes above and beyond what I could have asked for. Issues were delt with right away and they even helped me fine tune the theme so that the widget was easier to see.
Great app for getting and posting reviews on site. Thank you Yulia for the support!