Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

November 15, 2024

Daniel P, you're great thnx

Galway Bay Apparel, LLC
United States
3 months using the app
July 30, 2024

I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!

Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.

Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.

Thank you, Ian, for your incredible help. Your service is greatly appreciated!

You have a gem in your team, Yotpo!

Aardvark Coffee Company
United States
2 months using the app
Yotpo replied August 19, 2024

Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!

September 20, 2024

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

Gallery by Flo
United States
1 day using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience with us!

August 14, 2024

Doner is very nice man,He was very enthusiastic about helping me with my problem

candylover
United States
6 months using the app
Yotpo replied August 19, 2024

Thanks for the feedback! appreciate it.

Edited November 12, 2024

I had a great experience working with Reymon. He was prompt, professional, and resolved my issue quickly and efficiently. His assistance made the process smooth and easy, and I really appreciate his help. Highly recommend!

Zoolike
China
4 months using the app
Yotpo replied August 19, 2024

Thank you for the recommendation! Happy to hear that Doner was helpful and that Yotpo's features are meeting your needs. We appreciate your support!

August 7, 2024

Easy to use, great app updates and a responsive support team.

Meluka Australia
Australia
Over 4 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

August 23, 2024

Amazing support team.
Really nice interface for admin panel.
Easy to use import revies from other platforms

UAHERE
Ukraine
About 2 months using the app
Yotpo replied September 20, 2024

Great to hear feedback on our user interface and UX!
Our team is hard at work in revamping our UI and UX. Thank you for sharing your experience!

June 12, 2024

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.

Spoil Yourself Natural
United States
Almost 2 years using the app
Yotpo replied July 11, 2024

Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We appreciate your feedback and hope you continue to find our app beneficial for your business!

October 4, 2024

Great very quick service!!

Velv'Or
Netherlands
4 days using the app
August 20, 2024

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

My Store
United States
About 1 month using the app
Yotpo replied September 20, 2024

Quick responses indeed makes a difference. Thank you for sharing your experience.