Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 23, 2024

Amazing support team.
Really nice interface for admin panel.
Easy to use import revies from other platforms

UAHERE
Ukraine
About 2 months using the app
Yotpo replied September 20, 2024

Great to hear feedback on our user interface and UX!
Our team is hard at work in revamping our UI and UX. Thank you for sharing your experience!

November 27, 2024

Awsome customer service - Arven S helped me and he is the besttt

WE’RE CREATURES
Israel
About 14 hours using the app
September 20, 2024

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

Gallery by Flo
United States
1 day using the app
Yotpo replied November 4, 2024

Thank you for sharing your experience with us!

November 14, 2024

Excelente atención por parte de Raymon, atenta ,preparado para resolver cualquier tema de la app me termino de configurar con rapidez y eficacia, felicitaciones!!

Toque De Midas
Mexico
2 days using the app
August 20, 2024

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

My Store
United States
About 1 month using the app
Yotpo replied September 20, 2024

Quick responses indeed makes a difference. Thank you for sharing your experience.

October 4, 2024

Great very quick service!!

Velv'Or
Netherlands
4 days using the app
June 12, 2024

I've used this app for about two years. I do love things about it but it does slow down free shopify theme versions (I was using the carousel on the main page). I have used the help options multiple times with success but this last time (today) I had Doner who FINALLY helped me to get me exactly what I was looking for. I still have all my reviews but now on a page with a button so all reviews are stored in one place (including on each item page) and my site is already faster. Doner was such a huge help and far surpassed any other customer service member I've had these last few years.

Spoil Yourself Natural
United States
Almost 2 years using the app
Yotpo replied July 11, 2024

Thank you for sharing your experience with us! We're glad to hear that you've enjoyed using our app overall, despite the challenges with the free Shopify theme versions. We appreciate your feedback and hope you continue to find our app beneficial for your business!

July 30, 2024

I had issues bringing my store from BC to shop and Ruzsel John Nabong helped so quick. Knew exactly what to do and was quick about it. I highly recommend and knows his stuff!

My Store
United States
4 months using the app
Yotpo replied August 19, 2024

Thanks for the great review!

August 13, 2024

Good tool! The support team is very nice. When I met some problems, Doner P helped me patiently! I highly recommend the app.

YOSH
China
About 1 month using the app
Yotpo replied August 19, 2024

Thanks for the feedback! Your recommendation means a lot to us!

November 15, 2024

Daniel P, you're great thnx

Galway Bay Apparel, LLC
United States
3 months using the app