Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

November 23, 2022

We've been using Yotpo for years. We find it very easy to use, it has great customer-facing features, and the customer service has always been very useful and thorough

Ohh! Foods
Canada
Almost 3 years using the app
Edited June 8, 2022

Awesome support from those guys! Orly and Allen were great in helping me . Strongly recommend! Great! Thank you !

Pulvis Art Urns
Bulgaria
Almost 3 years using the app
Yotpo replied July 14, 2019

Thanks for taking the time to write a review and give your recommendation, Pulvis Art Urns!

Edited May 5, 2021

The customer service is great, and I really love the app, easy to use and good image to the site!! Also the customer service is very helpful, Sheen was fast and really efficient.!

PAVIAMX
Mexico
Almost 3 years using the app
March 23, 2020

Excellent App, great features, easy to use, very good after sales service!
I've been using this app for some time and they keep on adding new marketing features which is great to see!

Aussie Inked
Australia
Almost 3 years using the app
Edited October 25, 2022

We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.

Cranmore Home & Co.
Australia
Almost 3 years using the app
February 4, 2021

This app is very effective and the customer support is excellent. So quick to reply. Any help you need.

Ekokids
Australia
Almost 3 years using the app
Yotpo replied February 10, 2021

Thank you for leaving a review, we really appreciate it.

June 17, 2021

The app is easy and simple to use. Also customer support are quick to respond and super helpful. I recommend this app to other users.

FutureSkn
United States
Almost 3 years using the app
June 5, 2023

Zoain Z was a great support. Patient and solutions driven to find efficient solutions and clear guidance.

JUST FRED.
United States
Almost 3 years using the app
January 29, 2021

This app is so helpful in establishing brand trust by obtaining reviews from verified buyers and the customer service I received from Manny was unbelievable! I will continue to use YOTPO on my site and encourage friends to use it also!

Peel-Tek, LLC
United States
Almost 3 years using the app
Yotpo replied January 31, 2021

Thank you for your review. We're happy to hear you had such a positive experience with our customer service.

Edited January 29, 2016

Great app! Very easy to use and install. Helps businesses promote their products and publish to social media at the click of a button. Great customer service!

North West Gun Safes
United States
Almost 3 years using the app