Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 1, 2014

Amazing! This app does what it says it is going to do, easy installation, completely automated...Love it! And even better that it's free! Would love some more customization options.

LIPSTICK REPUBLIC
Australia
Almost 3 years using the app
Edited February 14, 2024

great support! The customer support are very responsive and helpful, Arven give me a great help. I am very pleased with this app.

kidchenforkids
Portugal
Almost 3 years using the app
March 18, 2016

Love the application guys!
GOOGLE SEO inline is great-
OTAA.COM

Otaa
Australia
Almost 3 years using the app
April 4, 2013

Really nice app! Installation smooth as silk, support is great too. Response time is very quick, and I got my questions answered and issues handled really fast. Reviews began coming in almost immediately, so it's all working! Yay!

Stitch 56
Australia
Almost 3 years using the app
May 7, 2021

I didn't find how to configure the Coupons! Excelent Attention of Junalou, solve my problem quickly! Thanks

Naturbaby
Chile
Almost 3 years using the app
June 7, 2023

Awesome support! John B really went out of his way to assist me in finding a solution. He gave me suggestions on how to resolve my issue. Thank you so much!

ALL-IN Capsule
Finland
Almost 3 years using the app
October 16, 2021

Amazing support team. Very helpful to the very end. Easy to communicate and provided support after that chat to make sure the issue was handled. Really appreciate this team!

YONI SPA
Canada
Almost 3 years using the app
January 10, 2018

I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app.
Thank you Sasha and Yotpo!

Http Www Cindyssuds Com
United States
Almost 3 years using the app
October 24, 2023

Good services and very helpful, very happy with the product. Ruzsel John N from the customer services was very helpful. Highly recommended.

SHOWCASE PUZZLES
New Zealand
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

January 8, 2021

Great App, the support team was very helpful in setting up the app for me. 100% happy, Highly recommended

Outdoorspace
South Africa
Almost 3 years using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review, happy to hear we were able to help get you up and running.