Reviews (7,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 7, 2023

Awesome support! John B really went out of his way to assist me in finding a solution. He gave me suggestions on how to resolve my issue. Thank you so much!

ALL-IN Capsule
Finland
Almost 3 years using the app
October 16, 2021

Amazing support team. Very helpful to the very end. Easy to communicate and provided support after that chat to make sure the issue was handled. Really appreciate this team!

YONI SPA
Canada
Almost 3 years using the app
January 10, 2018

I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app.
Thank you Sasha and Yotpo!

Http Www Cindyssuds Com
United States
Almost 3 years using the app
January 8, 2021

Great App, the support team was very helpful in setting up the app for me. 100% happy, Highly recommended

Outdoorspace
South Africa
Almost 3 years using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review, happy to hear we were able to help get you up and running.

December 25, 2019

App works great, email open rate is high. Support person Bernard was very helpful when I had questions about rich snippets. Thanks.

Repps
United States
Almost 3 years using the app
Yotpo replied January 19, 2020

Thanks for your review - happy to hear you're enjoying the benefits of Yotpo and our support team was able to help.

Edited December 1, 2022

I needed some technical help for an integration and i was able to receive the help i needed. Very sweet customer support team, especially Joian.

FJ SWIM BIKINIS
United States
Almost 3 years using the app
October 24, 2023

Good services and very helpful, very happy with the product. Ruzsel John N from the customer services was very helpful. Highly recommended.

SHOWCASE PUZZLES
New Zealand
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

October 18, 2021

This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.

Lambchopssocks
Australia
Almost 3 years using the app
November 23, 2023

Doner P. Was amazing! He was able to assist me within minutes with no issue.

Alana Christine
United States
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 21, 2021

This app is so amazing! Product reviews really help my store as I'm selling different brands of cloth nappies. Testimonials also encourage new parents who are not familiar with cloth nappies to try them out. I am not at all good at coding and the Yotpo support team is so helpful (Danreb and Gimbert great job guys!) Well done. Highly recommend Yotpo

daisyandbelles
Australia
Almost 3 years using the app