Reviews (7,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Yotpo itself is an awesome app to have! Great for collecting reviews and relaying authenticity and trust with customers. The customer service they provide to business owners is awesome as well! I was having issues trying to add code to my page for the carousel review widget and Junalou dove right in and added it for me. He went above and beyond my original request and added additional features as well! I was pleasantly surprised with how helpful and easy my experience was. Thank you so much!
Helpful and prompt livechat team, dealt with Junalou, to adjust settings and get most out of Yotpo. Thank you!
Great service, needed some help and they answered really fast by chat. 100% recommended very good service!
Great way to add product reviews to our online store. Easy to use and customize. Their customer service is excellent.
This app does everything I need it to do and they offer quick, efficient and super friendly service!
Just asked for help changing my email address through the chat, super fast, super helpful, did it for me in a flash
Great customer service!!! Manny was amazing and so patient with me! He helped me with installing the widget properly and fixing some of my settings!
I finally got my reviews integrated and all I can say is Manny is amazing! I lost him via my connection and he came right back, He ALL my questions and added everything Manny is beyond the best
Man the customer service is fast. I had nick helping me in less than 3 minutes. then he was done with my request in less than 30. Wow Would recommend on customer service alone. Again a year later Reiner was in to the rescue job completed in less time than it takes me to write this. Thank you sir you are awesome. I changed theme again. Donner to the rescue love these guys
The app is great with incredibly easy implementation and user friendly management, but what puts it above the rest is the customer service. I worked with Kenn on a tough issue, but he was knowledgeable, persistent and a fantastic problem solver. Often when I reach out to other app's support teams, there is no response or I feel like I understand the app better than they do. That's not the case with Yotpo. It's great knowing the people working behind the scenes really know their stuff and are a pleasure to work with.