Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited April 2, 2020

Great customer service. I like the emails can be edited. If the review stars can be shown right under each product title will be even better

KARUILU home
United States
Over 3 years using the app
May 23, 2024

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
France
12 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 30, 2020

Great customer service, i has been customizing this APP and that's amazing, i can manage reviews, custimize them, and show real reviews in my website. Also really good customer service, thanks for all the support, so fast and nice one :)

Decoración Alcazaba
Spain
Over 3 years using the app
Edited May 15, 2020

Easy to install and solves our needs. Efficiently collects reviews. Customer service it attentive and very helpful.

BeautyProphet
United States
Over 3 years using the app
December 9, 2021

Always fast and help with any questions or issues I may have. Great customer service and team. Thaks for everything!

Warrior Greens
United States
Over 3 years using the app
February 26, 2021

Junalou at Yotpo helped me install the app properly as I was having some issues. Very friendly and helpful. Definitely recommend using the live chat if you have any questions or concerns.

Purple Finch Apparel
Canada
Over 3 years using the app
Edited May 17, 2022

Im on the free version of this app, and very happy about it. It's absolutely the best one out there.
Really great costumer service, thank you btw!!:) Kenn T. & Allen Yotpo are absolutely marvelous helping sorting things out!

HERBES FOLLES
Portugal
About 3 years using the app
May 27, 2021

Great customer service and integration with shopify! Good and useful tools, no bugs. Great experience so far

Rad Gal Roller Skate
Bulgaria
About 3 years using the app
Edited February 23, 2022

This is a very user friendly app...but still, I couldn't figure something out and I was able to message someone (Eduardo R) for help at 9pm on a Monday. He helped me right away, it took a few minutes and I was able to move on to the next item on my task list! Just had another great experience! Rilu Jane B helped me SO much! I feel like I owe her $1000 because her help was so valuable!

Breezy Lane Boutique
United States
About 3 years using the app
July 20, 2024

Arven S was EXTREMELY helpful in my problem of having multiple review folders on my shopify page. He was very sincere, nice, and fixed my problem in an instant! Arven was incredible and I will definetely be using yotpo again!

Banner Nation
United States
5 days using the app
Yotpo replied August 19, 2024

Thanks for the great feedback! We’re glad Arven was able to solve your issue quickly and effectively. We appreciate your support and look forward to having you with Yotpo again!