Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 7, 2017

Extremely easy to set up and use. Highly recommend it. Automatic emails after purchase are really helpful.

Lobocki Com Au
Australia
Almost 3 years using the app
November 23, 2022

We've been using Yotpo for years. We find it very easy to use, it has great customer-facing features, and the customer service has always been very useful and thorough

Ohh! Foods
Canada
Almost 3 years using the app
Edited June 8, 2022

Awesome support from those guys! Orly and Allen were great in helping me . Strongly recommend! Great! Thank you !

Pulvis Art Urns
Bulgaria
Almost 3 years using the app
Yotpo replied July 14, 2019

Thanks for taking the time to write a review and give your recommendation, Pulvis Art Urns!

Edited May 5, 2021

The customer service is great, and I really love the app, easy to use and good image to the site!! Also the customer service is very helpful, Sheen was fast and really efficient.!

PAVIAMX
Mexico
Almost 3 years using the app
March 23, 2020

Excellent App, great features, easy to use, very good after sales service!
I've been using this app for some time and they keep on adding new marketing features which is great to see!

Aussie Inked
Australia
Almost 3 years using the app
Edited October 25, 2022

We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.

Cranmore Home & Co.
Australia
Almost 3 years using the app
February 4, 2021

This app is very effective and the customer support is excellent. So quick to reply. Any help you need.

Ekokids
Australia
Almost 3 years using the app
Yotpo replied February 10, 2021

Thank you for leaving a review, we really appreciate it.

June 17, 2021

The app is easy and simple to use. Also customer support are quick to respond and super helpful. I recommend this app to other users.

FutureSkn
United States
Almost 3 years using the app
March 17, 2022

Great app, customer service very helpful..............................................................................................................................................................................................................................................................................

Roru Concept
Türkiye
Almost 3 years using the app
June 5, 2023

Zoain Z was a great support. Patient and solutions driven to find efficient solutions and clear guidance.

JUST FRED.
United States
Almost 3 years using the app