Reviews (7,168)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
The app is great with incredibly easy implementation and user friendly management, but what puts it above the rest is the customer service. I worked with Kenn on a tough issue, but he was knowledgeable, persistent and a fantastic problem solver. Often when I reach out to other app's support teams, there is no response or I feel like I understand the app better than they do. That's not the case with Yotpo. It's great knowing the people working behind the scenes really know their stuff and are a pleasure to work with.
This is a good app and works well. The only issue I have is with the constant emails you get as reminders to post the reviews (if you do not actually share them on facebook)....
Great customer service! Nick S. was quick and to the point. When something wasn't working right he escalated my problem and resolved it quickly.
Thanks for your feedback, we really appreciate it.
Reviews are critical for social proof Yotpo helps you get reviews and when you need help the customer service was great.
Extremely easy to set up and use. Highly recommend it. Automatic emails after purchase are really helpful.
We've been using Yotpo for years. We find it very easy to use, it has great customer-facing features, and the customer service has always been very useful and thorough
Awesome support from those guys! Orly and Allen were great in helping me . Strongly recommend! Great! Thank you !
Thanks for taking the time to write a review and give your recommendation, Pulvis Art Urns!
The customer service is great, and I really love the app, easy to use and good image to the site!! Also the customer service is very helpful, Sheen was fast and really efficient.!
Excellent App, great features, easy to use, very good after sales service!
I've been using this app for some time and they keep on adding new marketing features which is great to see!
We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.