Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited January 5, 2024

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Thea With Love
Australia
Almost 3 years using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

May 13, 2022

Great experience. All of my questions were answered quickly and my rep was very knowledgeable about all of the different questions I had!

Revy Skincare
United States
Almost 3 years using the app
August 9, 2020

I just installed it yesterday but so far so good. Leizel imported my past reviews from Shopify quickly and even went above and beyond to move my widget to my preferred place on the product page. It looks great and puts the review process on auto-pilot! #winning

The Regal Phoenix
United States
Almost 3 years using the app
January 12, 2018

Amazing product and fantastic Customer Care!!

Little Pancakes
United Kingdom
Almost 3 years using the app
May 27, 2021

Don from the support team was really helpful. He understood exactly what I wanted to change and did it within minutes, I highly recommend the app and the team.

Chandlers Wax Melts
United Kingdom
Almost 3 years using the app
April 20, 2021

Wonderful customer support today! Junalou was very helpful in getting us started with Yotpo and letting us know about options we hadn't implemented yet and helped with that! Thanks, Junalou!

Thryv Organics
United States
Almost 3 years using the app
October 1, 2014

This app was super easy to integrate and works exactly as described. I know we are building customer shopping confidence by allowing reviews on our site. I also like how our customers can review their purchases directly in the email they receive. We are very happy and definitely recommend it as one of your must have apps for your store!

Premier Home & Gifts
United States
Almost 3 years using the app
August 4, 2016

I've been using Yotpo for a few years now and I must say I am very pleased with the service. With online business popping up everyday Yotpo keeps your business relevant within the clients eyes with real verified reviews. Thank you!

Lure Chaussures
United States
Almost 3 years using the app
September 1, 2023

I changed my theme for my website and had issues adding the review carousel myself. John G. was able to assist me and was very patient and helpful. Thanks!

SM Style Loft
United States
Almost 3 years using the app
March 8, 2020

Yotpo is absolutely great! Used it show off reviews for my Shopify store. Had a couple questions when I was setting everything up and customer service was very quick to respond. They answered my questions and even took care one step for me. I recommend this app to anyone looking to grow there Shopify store!

Sacred Flower Organix
United States
Almost 3 years using the app