Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 16, 2022

Joian was amazing! They were able to quickly understand my issue and resolved it for me with no hassle. I really appreciate all of their help. :)

ZBiotics
United States
Almost 3 years using the app
February 7, 2014

This app is fantastic. It has helped us improve our service while also generating great reviews that make us look good to prospective customers.

Paper Anniversary
United States
Almost 3 years using the app
June 2, 2021

Ed was extremely helpful in getting my reviews set up exactly how i wanted them. He clarified everything with me to ensure it was exactly how i wanted and was very patient with my change requests. 5 star support!!

Big Pawfection Ltd
United Kingdom
Almost 3 years using the app
May 25, 2021

This app is easy to use. Great customer service. Customer support was very helpful and worked very efficiently.

EngageLoop
India
Almost 3 years using the app
March 17, 2022

Amazing customer support, special thanks to Reinier and his amazing reactivity, truly ! Esay to import reviews, that's efficiency

Epycure
France
Almost 3 years using the app
July 6, 2013

I would highly recommend this app. easy to install and easy to us.e

DryCast
United States
Almost 3 years using the app
September 1, 2023

Daniel Pがとても迅速にサポートしてくれて、スムーズに新しいウィジェットに更新ができました。

202シューズモリ オンラインショップ
Japan
Almost 3 years using the app
Edited November 13, 2022

Great app and fantastic customer service! It's much better than the other reviews app I was using as it

We Meditate
Australia
Almost 3 years using the app
Edited August 12, 2021

2021 update: Still with yotpo I most say there app and customer service is top snotch, I definitely would not be shopping around for any other review apps, yotpo has all you need. Customer support is super calm and patient. Thank you guys again! 2019: So I changed theme and it came with a review of it's own. However didnt like it as it doesn't provide the services Yotpo does. I contacted Yotpo and they went ahead and had the codes for me, it was stress free as usually some companies I've dealt with send an article how to add the code. Anyways I'm very happy with this app and now my review stars are exactly where they are suppose to be!

Shop J.A.C.K.I.E M
United States
Almost 3 years using the app
Yotpo replied July 28, 2019

Thanks for the great review, Shop J.A.C.K.I.E.M! So happy you are enjoying Yotpo!

March 5, 2021

Thanks to Sarah P. for reaching out to me via email and conferencing with me today. I also got help from Junolou with setting up my app correctly this morning. They were both so helpful and I'm so happy with how my store is looking now.

Stay Fit Mom
United States
Almost 3 years using the app