Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 9, 2019

Thank you Josephine,

Must tell you that this was my best of the best experience dealing with any online support team. You are fabulous. Loved it that you could help and solve the query so fast and the approach was to solve the problem. Thank you.

Always will recommend your product.

Keep the good work going and loved the support team responses. The best so far I have received.

Have a good day and week ahead.

KaReGhar Designs
India
Almost 3 years using the app
March 15, 2022

Great, efficient, and quick support. Jeorgie was really helpful and assisted me in getting some test review off.

Heath London
United Kingdom
Almost 3 years using the app
September 28, 2021

I really love the control I get over messaging and branding with Yotpo. And their customer service is the best. Always prompt and helpful...and easy to reach (which is very unusual these days!).

Laudi Vidni
United States
Almost 3 years using the app
Edited July 26, 2022

Rhenant was great a super fast with helping me! I used this app for reviews from my customers and I love it! The customer service is super friendly and the quickly help with any install issues!

Ashley Raye Apparel Studio
United States
Almost 3 years using the app
Edited August 31, 2022

Simoun was really helpful and helped me resolve the issue with the reviews. App is also easy to use when importing reviews, the downside is that sometimes the reviews take too long to go live and need to contact support to make it go live.

DAYLI
Australia
Almost 3 years using the app
November 14, 2020

Great APP!! Awesome and quick customer service! They will help with everything and code everything needed!

The Muscle House Nutrition
United States
Almost 3 years using the app
Yotpo replied November 15, 2020

Thank you so much for leaving a review! We're happy to hear you had such a positive experience and that we were able to help you.

December 9, 2021

Rilu Jane B was fantastic in the explanation of what I needed and patience in understanding my concerns. Great customer service.

Curve Confident
United States
Almost 3 years using the app
Edited May 8, 2016

Love the YotPo Product Review app, and it's integration with Nexus Product Description Tab app makes my world a better place! The Product Description Tab app was "made" to integrate with the YotPo Product Review App. Highly recommend!

Allergy Free Me
United States
Almost 3 years using the app
February 2, 2022

We enjoy the Yotpo review app, as well as the super fast support Yotpo provides! Howell was incredibly helpful, and personable when dealing with a question I had, and quickly resolved it for me with great feedback as well!

SAVE ME FROM
United States
Almost 3 years using the app
June 23, 2022

I had issue adding the widget to my new website. thanks RADLY E for helping me get the widget back up and running quickly

OSG GIRLS CLUB
United States
Almost 3 years using the app