Reviews (7,170)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 1, 2023

Daniel Pがとても迅速にサポートしてくれて、スムーズに新しいウィジェットに更新ができました。

202シューズモリ オンラインショップ
Japan
Almost 3 years using the app
Edited August 12, 2021

2021 update: Still with yotpo I most say there app and customer service is top snotch, I definitely would not be shopping around for any other review apps, yotpo has all you need. Customer support is super calm and patient. Thank you guys again! 2019: So I changed theme and it came with a review of it's own. However didnt like it as it doesn't provide the services Yotpo does. I contacted Yotpo and they went ahead and had the codes for me, it was stress free as usually some companies I've dealt with send an article how to add the code. Anyways I'm very happy with this app and now my review stars are exactly where they are suppose to be!

Shop J.A.C.K.I.E M
United States
Almost 3 years using the app
Yotpo replied July 28, 2019

Thanks for the great review, Shop J.A.C.K.I.E.M! So happy you are enjoying Yotpo!

Edited November 13, 2022

Great app and fantastic customer service! It's much better than the other reviews app I was using as it

We Meditate
Australia
Almost 3 years using the app
March 5, 2021

Thanks to Sarah P. for reaching out to me via email and conferencing with me today. I also got help from Junolou with setting up my app correctly this morning. They were both so helpful and I'm so happy with how my store is looking now.

Stay Fit Mom
United States
Almost 3 years using the app
December 9, 2019

Thank you Josephine,

Must tell you that this was my best of the best experience dealing with any online support team. You are fabulous. Loved it that you could help and solve the query so fast and the approach was to solve the problem. Thank you.

Always will recommend your product.

Keep the good work going and loved the support team responses. The best so far I have received.

Have a good day and week ahead.

KaReGhar Designs
India
Almost 3 years using the app
March 15, 2022

Great, efficient, and quick support. Jeorgie was really helpful and assisted me in getting some test review off.

Heath London
United Kingdom
Almost 3 years using the app
September 28, 2021

I really love the control I get over messaging and branding with Yotpo. And their customer service is the best. Always prompt and helpful...and easy to reach (which is very unusual these days!).

Laudi Vidni
United States
Almost 3 years using the app
Edited July 26, 2022

Rhenant was great a super fast with helping me! I used this app for reviews from my customers and I love it! The customer service is super friendly and the quickly help with any install issues!

Ashley Raye Apparel Studio
United States
Almost 3 years using the app
Edited August 31, 2022

Simoun was really helpful and helped me resolve the issue with the reviews. App is also easy to use when importing reviews, the downside is that sometimes the reviews take too long to go live and need to contact support to make it go live.

DAYLI
Australia
Almost 3 years using the app
November 14, 2020

Great APP!! Awesome and quick customer service! They will help with everything and code everything needed!

The Muscle House Nutrition
United States
Almost 3 years using the app
Yotpo replied November 15, 2020

Thank you so much for leaving a review! We're happy to hear you had such a positive experience and that we were able to help you.