Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
I have enjoyed this app so far. The support team is AMAZING! Ed from support was so knowledgeable and helpful. He came in and helped me get my reviews set up correctly so they are visible on my site and easy for my customers to see.
I've been using the Shopify Reviews App for the past 18 months or so, and have had 8 reviews from customers, 3 of which were from the same customer. I decided to try Yotpo as I really liked the idea of the auto email after purchase feature, and the option to upgrade and unlock further features if so desired in the future. In less than 24 hours of installing the free version of this App I've had 3 customers post reviews. Extremely pleased with results so far and the only thing putting me off giving 5 stars is as another reviewer pointed out - the cost of upgrading to more feature rich plans. I would still take the free version of this App over the Shopify Reviews App anytime.
We're currently using the free plan, and will upgrade once our order count gets high enough. The widget was relatively easy to install, and automated review request emails really save us a lot of time and effort. We've had a few special requests with which we needed customer support assistance, and the Yotpo support team has always been really quick to respond and help us solve the problem (same day to 1 day turnaround, usually). Would recommend!
Great app - easy to install and looks good. Would happily recommend to anyone wanting a product review system on their site
Ronel R. was extremely helpful getting the star widgets put in place on my website. Thank you for the help.
The Yotpo support team is super helpful during the installation process , and the app is easy enough to implement . James was super helpful!
Very happy with quick customer service from Leizel! Thanks! Quality, quick service is greatly appreciated, and the value of the Yotpo app is solid.
Noren was fantastic, super fast and really helpful. A total joy!! Thank you so much for the help Noren, really appreciate it as always.
Thank you so much for taking the time to leave a review. We're so happy to hear you had such a positive experience with our customer service!
We'll definitely pass on your kind words.
Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.
The best review software currently on the web period. Better than trustpilot and the others. Reasonably prices and free up to 50 reviews.