Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 23, 2024

Great app and Mitch in CS was excellent - went above and beyond to fix my issue with a great idea and very fast implementation. Thank you Mitch!

Tampon Tribe
United States
Over 3 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback! We appreciate your kind words and are here if you need anything else!

July 30, 2024

Had numerous queries regarding the app and some more technical than others but Reymon N was more than understanding and quickly resolved all issues i had

Red On Socks
United Kingdom
Over 2 years using the app
Yotpo replied August 19, 2024

Amazing to hear Reymon handled your queries effectively and swiftly. We’re always working to enhance our support’s technical expertise to better assist you. Thanks for the feedback!

August 11, 2024

Rovi C is a total rockstar! He helped me so much and was very patient with me. I was having a lot of trouble uploading my reviews from Shopify and he really helped me through the process. Thank you so much!

PUPIBOO
United States
18 days using the app
Yotpo replied August 19, 2024

It’s awesome to hear Rovi was so patient and helpful with uploading your reviews. Thank you for the great review!

Edited November 12, 2024

I had a great experience working with Reymon. He was prompt, professional, and resolved my issue quickly and efficiently. His assistance made the process smooth and easy, and I really appreciate his help. Highly recommend!

Zoolike
China
4 months using the app
Yotpo replied August 19, 2024

Thank you for the recommendation! Happy to hear that Doner was helpful and that Yotpo's features are meeting your needs. We appreciate your support!

July 30, 2024

I wanted to give a big shout-out to Ian Christian C. for his exceptional customer service support!

Ian went above and beyond in assisting me with my recent issue with the Review Widget. His expertise, friendly approach, and incredible patience made the entire process smooth and stress-free.

Not only did Ian provide clear and effective solutions, but his dedication to ensuring I was fully satisfied was truly impressive. It’s rare to encounter such outstanding support, and Ian’s professionalism and genuine care made a significant difference.

Thank you, Ian, for your incredible help. Your service is greatly appreciated!

You have a gem in your team, Yotpo!

Aardvark Coffee Company
United States
2 months using the app
Yotpo replied August 19, 2024

Thank you for the amazing feedback! We appreciate your kind words and are proud to have Ian on our team!

August 14, 2024

Doner is very nice man,He was very enthusiastic about helping me with my problem

candylover
United States
6 months using the app
Yotpo replied August 19, 2024

Thanks for the feedback! appreciate it.

August 7, 2024

Easy to use, great app updates and a responsive support team.

Meluka Australia
Australia
Over 4 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

August 23, 2024

Amazing support team.
Really nice interface for admin panel.
Easy to use import revies from other platforms

UAHERE
Ukraine
About 2 months using the app
Yotpo replied September 20, 2024

Great to hear feedback on our user interface and UX!
Our team is hard at work in revamping our UI and UX. Thank you for sharing your experience!

November 3, 2024

muy bien

MAMITA BOTANICAL SKINCARE
Spain
Over 3 years using the app
August 20, 2024

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

My Store
United States
About 1 month using the app
Yotpo replied September 20, 2024

Quick responses indeed makes a difference. Thank you for sharing your experience.