Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 17, 2024

Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the

KwikShoppe
United States
14 days using the app
Yotpo replied August 19, 2024

We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!

July 30, 2024

I have been on many platforms, many websites, etc but the support from Yotpo is amazing. I have had the privilege of speaking to Doner P from support, and he answered every question. He even took the time to make screen shots to show me how to do certain things, he walked me through everything. I appreciate him and this support team so much

Extraordinary Gowns
South Africa
15 days using the app
Yotpo replied August 19, 2024

We’re glad Doner was so helpful and thorough. Thanks for the awesome feedback!

November 3, 2024

muy bien

MAMITA BOTANICAL SKINCARE
Spain
Over 3 years using the app
June 11, 2024

I love their technical team. I’ve been using this web app since 2019. I’ve built up so much customer rapport using this wedge, and I recently redid my website and the reviews disappeared but Wendyle fixed it in less than five minutes! I love how you can click on the reviews from the top of the page and go to the bottom to review all your customer reviews on your products!

Naturalistics
United States
Almost 6 years using the app
Yotpo replied July 11, 2024

That's wonderful to hear! It sounds like you've had a great experience with Wendyle and the support team. The ease of accessing customer reviews is definitely a plus. Thanks for sharing your positive feedback!

October 3, 2024

Arven was super super friendly and cooperative with me. Easy 5 stars.

My Garage Supplies
United States
About 3 hours using the app
August 13, 2024

App has been working well and I've received terrific customer service from Ruzsel Nabong!

Dragonfiretools
United States
18 days using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

August 20, 2024

Doner was really helpful towards me, my issue got fixed relatively fast

Femmefatalejourney
Finland
4 months using the app
Yotpo replied September 20, 2024

Thank you for the feedback. We're happy to help!

July 20, 2024

Ruzsel John Nabong helped me set up my YotPo reviews when I was stuck. Not only am I happy with the app itself, but the support is AMAZING! Highly recommend!

Tiny Little Frog
United States
4 months using the app
Yotpo replied August 19, 2024

Thank you for the review! We really appreciate your recommendation!

Edited August 20, 2024

Great customer service and patient help from Ruzsel John Nabong, we had questions about review widgets, and he helped solve issues that the previous agent didn't help with.

LiftSync
United States
6 months using the app
Yotpo replied August 19, 2024

Thank you for the positive feedback! We’re glad Jann was able to guide you through the review widget setup!

November 15, 2024

Great support.

Tuju
Romania
3 days using the app