Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Though on the pricier side, Yotpo gets 5 star for the exceptional customer service they offer.
There LIVE chats are second to none and their support team members go all out of their way to resolve your concern. A special mention for Orly P who very promptly resolved one of my issues.
Customer support is great. I initially added to a shopify theme with no issues, but then hired someone to redesign my store. The app was no longer present. Designer wanted to charge me extra for app integrattion, Yotpo support did it for free.
So far so good and their customer service is very helpful.
I had a problem with my reviews not showing on my website and Doner provided me with outstanding customer service to fix my issue. I highly recommend Yotpo!
I use this app to display customers' product reviews and ratings on my YouTube merch and music production store. So happy about the functionality and the support they offer! Pauline helped me a lot for the migration of the product ratings from my previous product page to the new product page, and also helped me set up the display of stars rating in the collection page.
5 stars app, 5 stars service, highly recommend it!
Thank you so much for taking the time to write a thorough review! We really appreciate it. Happy to hear our customer support team is hitting the mark and you're enjoying using Yotpo!
Allen M. Really helped in giving me the answers quickly and help solved our issues with posting photos and assisting on placing reviews onto google.
I love this app and have had it for over 2 years now. I recently upgraded the plan and needed help with a few things and the online chat feature has saved me a lot of time.
Thanks for the awesome review, Wondermade! We love hearing from our happy customers!
Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again
Thank you for writing a review — we value your feedback.
Simple to set up and easy to use. Have also been impressed with responsiveness to inquiries and service support. It's really a no-brainer to install Yotpo on your site
I needed some help to fix the reviews snippet on my website and Junalou did a fantastic job. He is very knowledgeable and could find and fix the code within my theme. He assisted me with everything I asked and his service was truly amazing.
I really appreciate that yotpo has such valuable team members providing great support!
Thank you, Junalou!