Reviews (7,170)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Listen!!! I came from another platform and for some reason my reviews did not transfer over properly...My agent helped me get all of it sorted out. It took several hours, however I did not feel rushed at all, the agent was very helpful and patient. I recommend them to anyone based on service, patience and results!!
Ronel R assisted me today and was an absolute joy! So incredibly helpful!!!! I needed help getting my reviews back on my site and they were so kind and efficient. Amazing customer service.
Customer service is wonderful. James Albert V. was so helpful and very patient. He helped me with those widgets and getting us up and running. So thankful for him!
I downloaded this app because its the best rated on the market and it didnt disappoint. I initially input the code myself but my theme had dramas and i contacted customer service where I was met by Diane. she copied my theme input the new code to ensure reviews were on product and collection pages and lastly just got me to publish. The customer service was quick effective and top notch. Thanks once again Diane
Thanks so much for your review! We're happy to hear our customer support team is hitting the mark and was able to help get everything up & running smoothly.
Their tech support is really efficient. We just started using Yotpo, and at first, the written reviews were not appearing on our website (only the star ratings did). We reported it, and the issue was resolved right away! They also explained how they fixed it - so I also learned more about how to navigate their app. They also noticed other issues in our code, which they fixed as well. Very good service.
Same experience here! Love this app & the automail feature. therunningbuddy.com
Great application and awesome customer service - Doner quickly resolved an issue I was struggling with for days! Thanks-
Best Customer Service from Josh Angeles - Yotpo Growth Support Hero
I am setting up E-Commerce website and I decided to try Yotpo for my product reviews. I like the UI and features however while I was setting up Star rating with categories/collections, I had a coding issue so I contact Yotpo. I was wondering how long it would take to get response from them
But Josh Angeles resolve the issue within 1 business day
It was like BAAM. I was WOWed.
Can we rate this more than 5 stars?
Ronel R. was amazing! He helped me install my reviews carousel on my new shopify theme! Was very prompt and knew exactly how to help me. Excellent customer service.