Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

December 20, 2021

Allent on Yotpo did an excellent job helping me today! Very friendly and inviting! They were very efficient at helping me!

Baird Built, LLC
United States
About 3 years using the app
March 10, 2021

Very useful app for bringing together customers and website performance through reviews, while also helping SEO at the same time. Quality help if needed through the chat system as well, from people like Noren!

JaneAusten.co.uk
United Kingdom
About 3 years using the app
July 24, 2021

As a marketer, I can't say how great this app is! Great features, great customer service! Highly recommend!

Basepaws
United States
About 3 years using the app
May 31, 2021

Good product, Helpful and nice support from Ed. Helpt me on my issues, and gave me the direction were to solve the rest. Thanks!

Nygaard Bad
Norway
About 3 years using the app
Yotpo replied June 1, 2021

Thank you for leaving a review, we appreciate it!

February 3, 2022

Eunice helped me quickly and efficiently solve my issue. I needed to get yotpo re-integrated with my Shopify site and she was able to update the code to make it display again. Very helpful!

Snickers HI Protein
United States
About 3 years using the app
May 22, 2021

Great support service from Mark! He was really helpful when i was with troubles after changing my theme.

BreakingGreen
Chile
About 3 years using the app
September 25, 2023

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Down to Earth Beauty LLC
United States
About 3 years using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

Edited January 25, 2016

Yotpo has really helped us build credibility with new customers over the past couple of years. Reviews are easy to access for customers and being able to customize the reviews tabs and features is also nice.

Presh
United States
About 3 years using the app
Edited December 13, 2022

Every time I've contacted support they've been able to resolve any issues for me. Thanks Lemuel and Yotpo team

Roam
New Zealand
About 3 years using the app
June 28, 2022

Good App, Great customer support! Was having a hard time installing the Review Carousel on my Home Page and used chat support feature to be connected to Djan. They answered all of my questions and got me set up. Now going forward I know what I need to do should I want to make any updates. Very happy!

Birth Order
United States
About 3 years using the app