Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited November 29, 2024

Today Ethelbert Santos was an absolutely star by guiding me of how to resend a review request to a customer that has rated us wrongly and wanted to amend her review.

Again,other super guidance from Ian Christian C. Very helpfull. I just wish that all helplines were like Yotpo's one. Amazing.

Portuguese Treasures
United Kingdom
Almost 3 years using the app
February 2, 2015

Nice app. Helps to generate and manage reviews on the website easily..

O Happy Sunshine
India
Almost 3 years using the app
Edited October 16, 2020

Just had the best experience with Arman. Absolute hero - sorted my issues speedy as. Defo recommend Yotpo

The Cheese Geek
United Kingdom
Almost 3 years using the app
Yotpo replied October 21, 2020

Thank you for leaving a review. We'll pass on your kind words to Arman!

October 20, 2020

Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!

Sports Customs
United States
Almost 3 years using the app
Yotpo replied October 20, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly!

June 4, 2023

Doner P. was awesome- quick and specific changes. I really appreciated his help setting up the carousel

Peep Club
United Kingdom
Almost 3 years using the app
Edited July 3, 2023

J'utilise Yotpo. J'en suis satisfaite, j'ai encore une fois été assistée de façon efficace et très rapide. Kenneth John M a été très aimable. Je recommande.

Ozaelle
France
Almost 3 years using the app
Yotpo replied January 26, 2021

Thank you for taking the time to leave a review, we really appreciate it!

December 1, 2021

Love the app and the review carrousel. And the customer service is great as well. Thanks Yotpo! --------

SnoShark
United States
Almost 3 years using the app
July 20, 2021

They have a great customer support team! I recommend working with them.
We are able to displayed our customer reviews on the home, collection and product pages.

CARL Company GmbH
Germany
Almost 3 years using the app
February 5, 2022

Overall a great little app with excellent support. Been using it for about a year now, building the reviews

Eurotech NZ
New Zealand
Almost 3 years using the app
November 10, 2021

So far so good! I’ve gained some customer reviews, which helps build trust from potential consumers. Gimbert was also very helpful in assisting me with getting my email settings corrected!

Xccessory Whore
United States
Almost 3 years using the app