Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 24, 2022

bonne application et service client au top, je suis satisfaite et recommande à 100% à tout les entrepreneurs

safabioty
France
Almost 3 years using the app
October 18, 2021

Very reactive and efficient service.
A support that listens and can make technical changes for you, I have already used this service twice and always satisfied.

MEUBLELUXE.FR
France
Almost 3 years using the app
May 17, 2021

We love Yotpo and Ed (from chat support) was such a huge help! Thank you so much, Ed. Best support we've had.

Baby Mama
United States
Almost 3 years using the app
January 15, 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Emily Gill - EG Bespoke Ltd
Canada
Over 2 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited December 20, 2016

easy to use for me and my customers

Au Bon The
Canada
Almost 3 years using the app
Edited February 7, 2024

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Oil On My Hands
United States
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

June 26, 2021

I have a problem with my reviews which desappear when I have changed my theme. The yopto team from the chat was reactive and find a solution with me very quickly. I appreaciate their kindless and professionalism. Many thanks

BODHEA
France
Almost 3 years using the app
January 26, 2021

Love the app and how it optimizes my website by integrating with my other apps. The customer service has been fantastic. Thank you Yotpo Team!

Les CocoNuts
Canada
Almost 3 years using the app
July 4, 2023

The customer services i recieved was absolutely incredible my issue was resolved within a couple of minutes. Special mention to my customer representative JOHN B.
5 stars for sure!

Ecodev
Australia
Almost 3 years using the app
Edited March 22, 2022

I just installed the app on my Shopify store and as it had been collecting reviews for some months I instantly had over 300 reviews that are good. I worked with Lemuel Yotpo to do this and that person was really helpful and they did all the work.
I just came back and worked with Nick and he updated my information and got the site in great shape. He was great to work with, really smart and fast and understood the changes I wanted to make

Haritaki Plus - Yogic Super Brain Food
United States
Almost 3 years using the app