Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Excellent app to follow up with customers and generate reviews. Even better support when one has any questions. Very pleased with the app and the services, highly recommend it.
I had little queries and they were immediately solved by Anne from the growth-team. Thank you, Anne:)
Great support and features! Very pleased!! :) We wanted to make sure our settings were correct and get a better review display. Chatted with a Yotpo Rep and they took care of everything for us!
I was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at Yotpo were quick in transferring over my existing reviews. I set up the automated emails to ask for reviews and that has generated a couple straight away. All good so far.
amazing.. i needed help with adding the widget and Gimbert was the best help.. issue was sorted in minutes..
Ronel R. was very helpful with an issue I had concerning automatic discount emails. I appreciated his help very much.
The support for Yotpo is the best. They are always quick to respond to any enquiry I have. I just received outstanding help from Junalou for an online chat enquiry I had. Junalou was very quick to help me sort out the issue. I am very impressed with his excellent help. Thank you Junalou! I had another question and again had excellent help from Ed. The Yotpo team is the best.
Great support for Yotpo today again. Thank you Ronel for your quick help today on online chat. Very impressive customer service!
Thank you for helping to resolve my issue today, John B.
Thank you for your review. We are excited to be part of your growing brand.
Diane was very helpful in supporting my issue which was quickly resolved. Her service was much higher than my expectations!
Thank you for leavi9ng a review. We're glad Diane was able to help you with your issues.
I’m pleased with their customer service specially Jandy who was prompt to help with what I needed and understood my request. What I don’t like is that in order for us to use our hard earned reviews of the same product on another shop I have to upgrade and I tried to upgrade before but was extremely expensive for small businesses. Overall I am very satisfied with Jandy’s support.
Hey My Sexy Styles! Thank you for your review! We are working hard to ensure we are giving great service to our customers, and cater as best we can to the needs of businesses of every size. Thanks for taking the time to give us your feedback, and we will continue to work to ensure we deliver the best service possible.
Good app, easy to use good customer support with integration into the theme and the usability is easy, decent posts and layouts in general
Thanks for the great review, Paul James Knitwear!