Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited March 3, 2016

Nice work. I love this app. It sends Automated emails for review and same you can share with Social Media as well. It's worth and advisable to install this app. You can view this app at www.fashionsbyindia.com

Fashionsbyindia
United States
Almost 3 years using the app
September 8, 2022

I needed help installing reviews on my websites home page. I used the chat on the app and the response time was super quick. Lemuel helped by adding it to my home page for me but he also helped me understand how to do it myself in the future. He was super Nice.

Evalyn Rose
United States
Almost 3 years using the app
November 24, 2022

bonne application et service client au top, je suis satisfaite et recommande à 100% à tout les entrepreneurs

safabioty
France
Almost 3 years using the app
October 18, 2021

Very reactive and efficient service.
A support that listens and can make technical changes for you, I have already used this service twice and always satisfied.

MEUBLELUXE.FR
France
Almost 3 years using the app
May 17, 2021

We love Yotpo and Ed (from chat support) was such a huge help! Thank you so much, Ed. Best support we've had.

Baby Mama
United States
Almost 3 years using the app
Edited December 20, 2016

easy to use for me and my customers

Au Bon The
Canada
Almost 3 years using the app
June 26, 2021

I have a problem with my reviews which desappear when I have changed my theme. The yopto team from the chat was reactive and find a solution with me very quickly. I appreaciate their kindless and professionalism. Many thanks

BODHEA
France
Almost 3 years using the app
Edited February 7, 2024

I love the support that I received from Arven! He understood what i needed help with and also gave me an alternative to my problem! Thank you for helping me successfully get what I needed done for my website and reviews.

Oil On My Hands
United States
Almost 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

January 26, 2021

Love the app and how it optimizes my website by integrating with my other apps. The customer service has been fantastic. Thank you Yotpo Team!

Les CocoNuts
Canada
Almost 3 years using the app
July 4, 2023

The customer services i recieved was absolutely incredible my issue was resolved within a couple of minutes. Special mention to my customer representative JOHN B.
5 stars for sure!

Ecodev
Australia
Almost 3 years using the app