Reviews (7,160)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 31, 2022

I love the auto response feature. I needed help with installation and contacted customer service. Ed was assigned my case and he did an amazing job. He was communicative and quick with resolving my issue. Thank you so much!

Savvy B™️|Fitness & Waist Trainers
United States
Over 2 years using the app
September 27, 2021

Jorge provided us with the best customer service! So patient and extremely helpful! We had an issue with our theme change over and he assisted us in getting set back up.

The Perfect Hoop
Canada
Over 2 years using the app
November 25, 2021

MANNY T. was awesome. Help me with my concern & gave me EXTRA advise on what my store needed. He was really quick and responsive. Excellent service. 5 STARS TO MANNY T !!!!

Collect Moments
United States
Over 2 years using the app
April 20, 2023

Doner P was very helpful in adding the widget to our website. She made it very easy and did the work for me as I am new to using the app!

WPPO LLC Direct
United States
Over 2 years using the app
June 19, 2021

Ed helped me import site reviews collected via email. Simple and easy process. Thanks for your help Ed!

B L A E K
Australia
Over 2 years using the app
September 16, 2022

Great app, and the service agent Sugar is very nice patience and knowledgeable, guide me step by step to setup the widget.
Thank you so much!

Baofengradioca
Canada
Over 2 years using the app
June 22, 2020

A very helpful app with great support. Recommend to everyone who need an easy way to build a social proof

AUMI 4
United States
Over 2 years using the app
October 30, 2019

I love Yotpo. The app is super easy to use and the support staff is very knowledgeable. Every time I call in her help they are right there to walk me through any questions. Highly recommend this app

Buck Bone Organics
United States
Over 2 years using the app
Yotpo replied November 4, 2019

Hi there! Happy to hear you're enjoying Yotpo, thank you for leaving a review!

Edited August 6, 2020

Amazing support team, got the changes and edits I needed within 1 hr with special coding needed to accommodate my theme page.

andLAB
United States
Over 2 years using the app
January 9, 2023

Excellent app and customer service. Fast help with any issues setting it up and the reviews automatically roll in from my customers. Top notch! Thank you for helping me grow my business!

Iron + Pearl, LLC
United States
Over 2 years using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.