Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!
Ronel was very helpful with my issue and did their best to solve it. Waiting for an email about my issue atm
Very helpful service and friendly staff. Great app and better pricing options than others I've tried.
Great customer service via Live Chat. Don helped by installing Yotpo on the new Dawn 2.0 theme in less than 20 minutes. Great help - fast and working straight off the bat - thanks Don.
Most important in the Apps we install is to have great customer service with immediate response and Elven has resolved my issues without a second thought. 6 STARS !
Thank you for such a glowing review!
Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.
Love how fast and quick the support team is at Yotpo! Very helpful! Nick and Allent helped me so much with importing our reviews. Very thankful! Djan from customer service has also been super helpful looking into our reviews backend and answering any questions I have! Joian Z has been so great as well!
Yes it's great to collect reviews but what good is it if you cannot leverage them? I would give it 0 stars. I cannot believe people rate this app 5 stars, they must not know what the competition can do. There is nothing to leverage the reviews to drive business to your site. Support is marginal. Reviews will not synchronize with google. Cannot send reviews to facebook pages. Reviews are not search engine indexed. They are no where to be found if you google your reviews! We will work a transition plan to someone better than just collect reviews. Reviews are our most important asset and we need to leverage them better. if you need to know how, just look at what the competition is doing.
I was so relieved that the review issue I was having on my site since I changed the theme was easily fixed by James! He was super helpful and took care of my issue in minutes which I thought would take a lot more time.
I was a little slow to create an acct with yotpo but I felt why not. the minute I created my account someone was there to greet me and offer assistance. I later ran into some complications with integrating my site and MaryAnn jumped right on it. It was quick and painless, she simply offered to take care of it for me which made a BIG difference for me since I'm not too tech-savvy and don't understand all the coding stuff. She was polite, friendly, efficient, and professional. Thank you Yotpo, I'm having positive vibes about Yotpo now!!
Thank you so much for leaving a review. We're thrilled to hear you are enjoying using Yotpo!