Reviews (7,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Incredible add-on to any product site! The real smart thing is to embed the review form in the email, so your customers can post their review without leaving their email! As a result I have a lot of reviews for my site from happy customers, that I absolutely would not have received had I not been using Yotpo. Great work guys!
Works well. Spoke with Manny and angelo s and helped me merge my accounts and get back my reviews. Thank so much!
Reviews are key to our business success. Big thanks to Donel, Evan and Ronel for the tailored support - boosting our online presence, and to Jeorge Kenneth V for handling our reviews so well. Your great customer service doesn't go unnoticed. We're impressed with YotPo's system and are thinking about upgrading soon. Thank you.
Customer support is great! Their chat feature is very helpful and has quick response. Ruzsel J helped us with some coding to display our review badge for our website, and we appreciated his quick work to help us.
Yotpo customer service is GREAT. A major reason I switched over to Yotpo was the responsiveness from customer service. I had an issue and it was resolved in matter of hours!
I use the app for reviews, had a technical issue when I changed my store theme. Spoke to Gimbert from the Yotpo team. Quick, easy and amazing customer service. Absolutely happy with this app.
Everything perfect on service and Lemuel really helpful with providing us info regarding how to install the app for maximum performance.
Thanks
Customer Service at Yotpo Reviews is excellent ... they go above and beyond. Annie was prompt, provided screenshots and video of the changes required and even sent the code to use. With this kind of feedback it was easy to fix the issue quickly and easily! Keep up the excellent work Annie and team. Cheers.
This app is very good to collect reviews on delivered items. Support from Simoun has been very quick and fast.
I love this app. Today I had an issue and had to contact customer service. I spoke with Mary Ann and she was extremely helpful and nice. I’m very satisfied with the service provided and customer service experiences.